Amada Senior Care | Coralville, IA | $65,000–$70,000 Base Salary + Performance Bonuses (Typical Earnings $85,000+) | Full-Time | Monday-Friday
Help Families Navigate Aging While Building a Meaningful Career
Amada Senior Care is seeking a Senior Care Consultant to join our growing team. This role combines client assessments, family education, lead follow-up, community outreach, and marketing initiatives to help families navigate important care decisions while supporting the continued growth of our agency.
The ideal candidate is a strong communicator who enjoys building relationships, solving problems, and helping families find solutions during challenging times. They are proactive, confident, compassionate, and comfortable taking initiative. This individual thrives in a fast-paced environment, enjoys connecting with people in the community, and has a creative mindset for helping tell our story through marketing and social media.
About Amada Senior Care
Amada Senior Care provides non-medical in-home care, senior housing advising, long-term care insurance claim assistance, and dementia support services throughout Eastern Iowa. We are passionate about helping seniors age with dignity while supporting families through every stage of the aging journey.
Position Summary
The Senior Care Navigator serves as a trusted resource for prospective clients and families. This individual conducts consultations and assessments, educates families about available services and resources, follows up with leads, supports marketing initiatives, and helps ensure a positive experience throughout the client journey.
During onboarding and training, this role will also assist with intake calls, after-hours phone coverage, and operational support to gain a strong understanding of agency operations and support.
Primary Responsibilities
Sales & Business Development
· Conduct in-home consultations and assessments with prospective clients and families
· Educate families regarding home care, dementia support, long-term care insurance, and available community resources
· Develop care recommendations based on client needs and goals
· Support families through care planning and decision-making
· Follow up with prospective clients and referral sources
Lead Management & Client Experience
· Respond to inquiries from prospective clients and families
· Conduct lead follow-up and nurture prospective clients through the decision-making process
· Track lead activity and maintain accurate documentation
· Collaborate with agency leadership to improve conversion and client satisfaction
· Help ensure a positive experience from initial inquiry through start of care
Marketing & Content Creation
· Create and schedule social media content
· Assist with video content, client stories, testimonials, and educational materials
· Support marketing campaigns and growth initiatives
· Assist with newsletters, email marketing, and community communications
· Help strengthen the agency’s online presence and reputation
Operational Support & Training
· Assist with intake calls and phone coverage during onboarding and training
· Learn agency operations, scheduling processes, and caregiver workflows
· Collaborate with leadership to support agency growth and operational excellence
· Assist with special projects as assigned
Qualifications
Preferred Backgrounds
· Sales
· Marketing
· Communications
· Psychology
· Gerontology
· Home Care, Hospice, Senior Living, or Healthcare
Qualifications
· Bachelor’s degree
· Strong history of meeting or exceeding sales, business development, fundraising, recruiting, admissions, or client acquisition goals
· Comfortable meeting with families in their homes
· Strong organizational and time-management abilities
· Professional presentation and communication skills
· Experience with social media and content creation preferred
· Healthcare, home care, hospice, senior living, or client-facing experience strongly preferred
· Valid driver’s license and reliable transportation
What We’re Looking For
· Compassion for seniors and their families
· Strong communication and relationship-building skills
· Self-motivated and goal-oriented
· Professional and positive attitude
· Creative thinker with a growth mindset
· Ability to work independently and manage priorities
· Strong follow-through and attention to detail
· Desire to grow within the organization
Compensation & Benefits
· $60,000–$70,000 base salary based on experience
· Performance bonuses
· Typical first-year earnings: $85,000+
· Car Allowance
· Cell phone stipend
· PTO
· 401(k) with employer match
· Professional development opportunities
Why Join Our Team?
This role offers the opportunity to make a meaningful impact while helping families navigate important care decisions. You’ll gain experience in client consulting, healthcare operations, marketing, and business growth while working alongside a collaborative and mission-driven team.
As our agency continues to expand, this position offers significant opportunities for advancement and long-term career development.
Pay: Up to $100,000.00 per year
Education:
Work Location: In person
