Why This Role Matters
As an Office Manager & Accounts Receivable Specialist, you will be a critical link between our operations and financial health. You'll help maintain strong customer relationships, ensure timely cash flow, and support a stable, long-established company that values systems, accountability, and continuous improvement.
What You'll Enjoy
- Join a supportive, high-performing team
- Direct access to top leadership and decision-makers
- Daily interaction with a diverse, mission-driven workforce
- Ability to shape processes and contribute to operational excellence
- A stable, established company with room to grow
Responsibilities
Accounts Receivable
- Pull and review aging reports for past-due balances
- Manage and track the collections process by contacting customers with outstanding invoices
- Generate, send, and audit invoices for accuracy
- Reconcile customer payments to outstanding invoices and resolve discrepancies
Expense Management
- Reconcile receipts submitted through expense management software with credit card statements; investigate variances
- Track and reconcile miscellaneous expense receipts
Office & Operations Support
- Oversee key office workflows and support day-to-day operational needs
- Process vendor payments and help maintain accurate payables records
- Assist with digital forms related to operations, account management, and internal workflows
- Support employee onboarding by organizing and processing required paperwork
- Support employee engagement and recognition efforts
Skills & Traits for Success
- Strong written and verbal communication skills
- Tech-savvy; comfortable working across multiple software tools
- Highly organized with strong attention to detail
- Reliable, energetic, and eager to learn
- Strong problem-solving mindset; improvement-oriented
- Friendly, professional, and team-oriented
- Able to adapt to new tasks, priorities, and initiatives
Preferred Qualifications
- Familiarity with accounting or ERP software
- Strong Excel proficiency; ability to learn new systems quickly
- Bachelor's degree or higher in Business (or equivalent experience)
- 5+ years in a similar position
- Spanish language skills a plus
Job Type: Full-time
Benefits:
- Dental insurance
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
- Tuition reimbursement
Work Location: In person
Pay: $75,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Paid sick time
- Paid time off
- Professional development assistance
- Referral program
- Tuition reimbursement
- Vision insurance
Education:
Experience:
- Management: 5 years (Required)
Ability to Commute:
- Boston, MA 02134 (Required)
Work Location: In person
