Apartment Services, Inc. – Essex, MD
Full-Time | Weekend Rotation Required | Travel Between Properties May Be Required
Apartment Services, Inc. is seeking a motivated, customer-focused Leasing Agent (Leasing Consultant) to join our growing property management team. In this role, you will play a key part in driving occupancy, leasing apartments, and delivering an exceptional resident experience. If you enjoy sales, customer service, and a fast-paced environment—this is a great opportunity to grow in property management and apartment leasing.
-
Greet and assist prospective and current residents (in person, phone, email)
-
Conduct apartment tours and lease apartments to qualified applicants
-
Process applications and prepare lease agreements and move-in packages
-
Support resident retention and lease renewals
-
Manage daily follow-ups, call queue, and lead tracking
-
Enter all leasing activity into the property management system (calls, tours, applications)
-
Submit and track service requests to completion
-
Maintain model units and ensure community presentation standards
-
Review renters insurance compliance
-
Assist with resident communications and notices
-
Resolve resident concerns professionally and efficiently
-
Ensure compliance with Fair Housing laws and company policies
-
Maintain proper key control and property security
-
Experience in leasing, property management, sales, or customer service
-
Strong communication and closing skills
-
Professional, friendly, and customer-focused attitude
-
Organized with strong attention to detail
-
Ability to multitask in a fast-paced environment
-
Experience with Yardi or property management software is a plus
-
Proficiency in Microsoft Office
-
High school diploma or equivalent
-
Valid driver’s license & reliable transportation (required)
-
Ability to travel between properties as needed
-
Ability to walk the property and sit/work on a computer for extended periods
-
Ability to lift up to 15 lbs
-
Willingness to work weekends and occasional events
Full-time | Weekend rotation required
Benefits
-
Transportation Allowance
-
8 Paid Holidays
-
Paid Funeral Leave & Jury Duty Leave
Health Benefits (eligible 1st of month after 60 days):
-
Medical, Dental & Vision Insurance
-
Employer-paid Life Insurance
-
Voluntary Life Insurance options
-
Short-Term & Long-Term Disability
-
Flexible Spending Account (FSA)
Retirement (eligible after 3 months, age 21+):
-
Traditional & Roth 401(k) options
Additional Perks:
-
Employee Recognition Program
-
Discounted Housing (more information available at interview)
