What We Offer:
- Competitive pay
- Paid training and career development
- Medical, dental, and vision insurance
- 401(k) with company match
- Paid time off and paid holidays
- Employee discounts
- Advancement opportunities within the Basil Family Dealerships
A supportive team environment
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For over 100 years, the Robert Basil family of dealerships has built a reputation for integrity, exceptional customer service, and a commitment to employee success. We believe our people are our greatest asset and are dedicated to providing a workplace where team members can grow and thrive.
If you're passionate about helping customers and are ready to start or grow your career in automotive service, we'd love to hear from you.
Apply today and become part of the Robert Basil Buick GMC Cadillac team!
Robert Basil Buick GMC Cadillac is looking for a motivated, customer-focused Assistant Service Advisor to join our growing service team. This is an excellent opportunity for someone who enjoys working with people, thrives in a fast-paced environment, and wants to build a career in the automotive industry.
The Service Advisor Assistant is responsible for supporting the daily operations of the Service Department by assisting Service Advisors, Quick Lane Advisors, and Service BDC personnel with customer communication, appointment coordination, vehicle intake, and overall customer experience.
What You'll Do:
- Welcome customers and provide a professional first impression.
- Assist with scheduling service appointments and checking in vehicles.
- Communicate with customers regarding repair status and estimated completion times.
- Support Service Advisors with repair orders, documentation, and customer follow-up.
- Support the BDC team with customer questions, and appointment coordination.
- Assist with maintaining communication between customers, advisors, technicians, and management.
- Assist with moving, parking, and organizing customer vehicles.
- Coordinate pick-up and delivery of customers vehicles.
