Southern Tier AIDS Program, Inc. is looking for a Ryan White Non-Medical Care Manager to join our Binghamton team! This position provides confidential non-medical case management services to persons living with diagnosed Human Immunodeficiency Virus (HIV). Improves participant access to and retention in core medical and support services. Provides coordination, guidance, and assistance in accessing medical, social, community, legal, financial, employment, vocational, and/or other needed services. The Ryan White Non-Medical Care Manager reports directly to the Director of Programs, Intensive Services.
Responsibilities
The primary responsibilities and duties of a Ryan White Non-Medical Care Manager include provision of care management services to persons living with HIV, as well as their families, and collaterals who receive services from STAP. This includes but is not limited to:
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engaging clients in care management services, including: orientation, initial intake, assessment, re-assessments, service plan development and implementation, care coordination, and follow-up activities
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referrals to RW Non-Medical Case management, Health Education/Risk Reduction, Medical
Transportation, Psychosocial Supportive Services, Housing-Short Term Rent and Utility Assistance, Emergency Financial Assistance, Food Bank/Home Delivered Meals -
assisting with obtaining needed linkages and referrals including: medical, legal, housing, social, financial, transportation, food security and other requested services
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serving as client advocate as necessary
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arranging care conferences with team members as necessary (minimally every 6 months)
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completing sufficient, accurate, and timely documentation of all interventions, activities and
communications during the above listed activities and all ongoing contacts with client -
entering and verifying the accuracy of data for all client interactions, as well as referral management, and crisis planning
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gathering client feedback about services and assessing client satisfaction
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filing paperwork into client charts so that every chart is the same and easy to access
This position requires a thorough understanding of the admission/eligibility process and criteria; a basic knowledge of the Ryan White HIV/AIDS program is essential.
Benefits
Excellent benefits package including: life insurance, 401(k) retirement plan, medical and dental insurance, flexible spending plan and generous time off (24 days annually + 11 paid holidays)
Salary
$20.61/hour working 35-hours per week, may vary depending upon experience.
Education
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Bachelor’s or Master’s degree in Health, Education, Social Work, Liberal Arts, a related field, and one year of qualifying experience.
Experience
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Qualifying experience means verifiable full or part-time care management or care work experience working with any of the following populations: persons with HIV infection, persons with a history of mental illness, homelessness, and/or substance use. Experience with families preferred.
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Organizational skills, record-keeping, and communication skills are essential.
- Computer literacy is required.
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Physical demands are those associated with general office duties: sitting, standing, light lifting.
- This individual will travel in the community (i.e. visiting with service providers, client home visits, etc.).
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This individual is responsible for meeting the transportation and insurability requirements of this job. A
clean driving record and consistent access to a personal vehicle for client transportation is a requirement
of the position.
As an equal employment opportunity employer Southern Tier AIDS Program, Inc. dba Southern Tier
Care Coordination (STAP/STCC) does not discriminate in its employment decisions on the basis of
race, religion, color, national origin, gender, gender identity, sexual orientation, age, disability,
pregnancy, veteran status, or on any other basis that would be in violation of any applicable federal,
state, or local law. We came into being as a result of the stigma surrounding a disease that
disproportionately impacted the LGBTQ community and BIPOC communities. This legacy informs our
efforts to always strive to be more inclusive and actively anti-racist to both our staff and the clients we
serve.
STAP/STCC is a public health organization. Our mission is to compassionately and competently meet
the evolving needs of our communities by serving people affected by chronic illness and to improve
public health through disease prevention, care coordination and advocacy. As a public health
organization, STAP/STCC believes in the science of vaccination and highly recommends that all
individuals get vaccinated.
