Knoepfler Chevrolet is looking for an excellent communicator with exceptional phone etiquette. The Ideal candidate speaks with confidence and creates an undeniably positive first impression.
This candidate must have basic computer skills with a high level of proficiency with Internet applications. Experience with Vin Solutions and Xtime a plus but will train.
Job Responsibilities
- Answer incoming calls.
- Answer customer internet inquires by both email, phone and text.
- Schedule and confirm appointments.
- Call customers to confirm their visit reached their expectations.
- Follow up with existing and potential customers.
Job Requirements
- Exceptional customer service skills and phone etiquette is a must.
- HS diploma or GED
- Must be at least 18 years of age
- At least 2 years of previous customer service experience is preferred
- 1 -2 years of experience working in a call center environment is preferred
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Paid training
- Vision insurance
Work Location: In person
