Job Description: Store Manager (Maruwu Seicha)
About Us
Maruwu Seicha is dedicated to bringing authentic Japanese tea culture into modern lifestyle. We focus on high-quality Japanese tea beverages (matcha) and are rapidly expanding across California. We are looking for an experienced and passionate Store Manager to join our team and help us build Maruwu Seicha into a leading tea brand.
Position: Store Manager
Location: San Francisco Japantown, California
Employment Type: Full-time
Language: English, Chinese (Mandarin is a plus)
Responsibilities
- Store Operations
- Oversee daily operations to ensure efficiency and smooth workflow
- Maintain product quality and service standards according to company guidelines
- Manage inventory, ordering, and equipment maintenance
- Team Leadership & Training
- Hire, train, and motivate store staff, fostering a positive team culture
- Conduct regular training sessions on customer service and product knowledge
- Lead a team of 10+ employees with strong leadership and accountability
- Sales & Customer Service
- Achieve sales targets and improve store performance
- Deliver outstanding customer experiences and build customer loyalty
- Handle customer feedback and resolve issues promptly
- Financial & Cost Control
- Manage store P&L, labor costs, and material usage
- Conduct regular inventory counts and ensure accurate cash handling
- Marketing & Brand Promotion
- Support new product launches and in-store marketing campaigns
- Build strong community presence and enhance local brand awareness
Qualifications
- 2+ years of management experience in the beverage/restaurant industry
- Previous Store Manager experience in coffee, or other chained beverage chains strongly preferred
- Proven ability to lead and manage teams of 10+ staff
- Strong knowledge of store operations (scheduling, inventory, P&L management, customer service)
- Excellent communication, problem-solving, and leadership skills
- Results-driven and able to thrive in a fast-paced environment
What We Offer
- Competitive salary and benefits with performance-based bonus
- Staff discounts
- Comprehensive training and clear career advancement path
- Opportunity to grow with a fast-expanding brand
Equal Opportunity
- Maruwu Seicha is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you need reasonable accommodation during the application or interview process, please let us know.
Job Type: Full-time
Pay: $70,000.00 - $90,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Tuition reimbursement
- Vision insurance
People with a criminal record are encouraged to apply
Work Location: In person
