Northstar Dental Implants is seeking a high-performing Treatment Coordinator / Office Manager to help lead our newest implant-focused location. This is a unique opportunity to join an established and successful dental organization with proven systems, experienced leadership, and a strong commitment to clinical excellence and patient care.
We are not looking for someone who simply schedules appointments. We are looking for a leader who can inspire patients to move forward with treatment, hold team members accountable, improve office performance, and help build a world-class implant and restorative practice.
About Northstar Dental Implants
Northstar Dental Implants is an upcoming modern PPO focused implant, cosmetic, and restorative dental practice backed by seasoned team of dentists. Our mission is to provide life-changing dentistry through advanced technology, exceptional patient experiences, and outstanding clinical outcomes.
Our practice focuses heavily on:
- Dental implants
- Full-arch implant rehabilitation
- Cosmetic dentistry
- Full-mouth reconstruction
- Digital dentistry and advanced treatment planning
Your Role
You will serve as the operational and patient experience leader of the practice, working directly with doctors, team members, and patients to ensure exceptional results and continuous growth.
Primary ResponsibilitiesTreatment Coordination
- Present comprehensive treatment plans with confidence and professionalism
- Educate patients on treatment options, benefits, and financing solutions
- Discuss fees and financial arrangements comfortably and effectively
- Help patients overcome objections and move forward with recommended care
- Track treatment acceptance and unscheduled treatment opportunities
- Follow up consistently with pending treatment plans
Office Management
- Lead and manage daily office operations
- Monitor key performance indicators (KPIs)
- Improve office efficiency and workflow
- Manage team schedules and accountability
- Conduct team meetings and performance reviews
- Support hiring, onboarding, and team development
- Ensure an exceptional patient experience from first call to treatment completion
Financial & Insurance Oversight
- Understand PPO insurance benefits and claims processes
- Monitor accounts receivable and collections
- Review production and collection goals
- Coordinate financing options including CareCredit, Cherry, and other payment solutions
- Ensure financial systems and processes are followed consistently
Ideal Candidate
- Minimum 3+ years of dental treatment coordination or office management experience
- Implant dentistry experience strongly preferred
- Proven track record of treatment acceptance and case presentation success
- Comfortable discussing large treatment plans ranging from $5,000 to $50,000+
- Strong understanding of PPO insurance and dental billing
- Exceptional communication and relationship-building skills
- Highly organized and detail-oriented
- Results-driven mindset with strong leadership abilities
- Ability to motivate patients and team members alike
What Success Looks Like
You are someone who:
- Builds trust quickly with patients
- Converts consultations into scheduled treatment
- Leads by example
- Solves problems proactively
- Holds yourself and others accountable
- Takes ownership of office performance
- Treats the practice like it is your own business
Compensation & Benefits
- Base Salary: $70,000 – $80,000+ depending on experience
- Monthly and quarterly performance bonuses in future
- Growth and leadership opportunities
- Continuing education support
- Modern technology and systems
- Support from an experienced dental organization
- Long-term career advancement potential
Why Join Northstar Dental Implants?
Our goal is simple: build one of the premier implant and restorative practices in the region. We invest heavily in technology, systems, marketing, and our people. You'll have the support of an experienced organization while enjoying the excitement and opportunity of helping build a growing practice from the ground up.
If you are a confident leader, passionate about patient care, and motivated by results, we would love to meet you.
Pay: $30.00 - $38.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Disability insurance
- Employee discount
- Flexible spending account
- Health insurance
- Opportunities for advancement
- Paid time off
- Referral program
- Vision insurance
Work Location: In person
