Job Overview
Conquer Ninja Gyms is the nation's leading and most recognized brand in the sport of ninja, one of the fastest growing sports in the world. We provide an exciting environment where children, adults, and families build confidence, strength, agility, balance, and endurance through obstacle course training.
We are looking for an ambitious, driven individual excited about building a career, growing professionally and being part of a rapidly growing brand. This is more than just a job-it's an opportunity to develop valuable leadership, sales, operations, and business management skills while making a meaningful impact on our team and community. If you're eager to learn, take on new challenges and grow both personally and financially with a company that believes in promoting from within and investing in it's people, we'd love to meet you.
No Ninja experience required-we'll teach you everything you need to know!
What You'll Do
As an Assistant manager, you'll play a key role in growing memberships, supporting daily operations, and creating an outstanding experience for every guest.
Sales & Membership Growth
- Drive membership sales and achieve monthly revenue goals.
- Build relationships with prospective members through tours, follow-up calls, and personalized recommendations
- Promote birthday parties, camps, and special events.
- Identify opportunities to upsell memberships, programs and retail products.
- Resolve membership questions and retain existing members through exceptional service
- Focus on customer retention through outstanding experience, reporting and customer service.
Leadership & Operations
- Train, coach, motivate, and mentor team members and meet customer service and sales expectations.
- Schedule employees and maintain accurate class and event calendars.
- Ensure the gym remains clean, organized, safe and welcoming.
- Handle customer concerns and resolve issues professionally.
- Uphold company policies and lead by example through Conquer's culture pillars of growth, integrity, humility, courage, commitment, perseverance, and wisdom.
- Meet regularly with gym management to review goals, performance, and business initiatives.
- Assist with additional operational responsibilities as needed.
Coaching & Guest Experience
- Coach Ninja classes for children and adults.
- Host memorable birthday parties and special events.
- Create an encouraging, energetic, environment where every guest feels successful and supported.
Required Qualifications
- At least 1 year of sales and customer service experience.
- Proven ability to build relationships and close sales.
- Outgoing, positive personality with excellent communication skills.
- Strong organizational skills and the ability to multitask.
- Self-motivated with a results-oriented mindset.
- Leadership skills and the abitly to inspire a team.
- Passion for working with children ages 5 and older.
- Flexible availability
Preferred Qualifications
- Business or marketing degree
- Sales, business development, or membership sales experience
- Previous supervisory or management experience
- Experience in fitness, recreation, hospitality or retail environments
Why Join Conquer Ninja Gyms?
- Competitive pay
- Performance bonuses
- Opportunity to earn incentives based on sales performance
- Career growth within a fast-growing company
- Fun, energetic workplace where no two days are alike
- Make a positive impact on the lives of children and families
- Join an amazing team that values leadership, teamwork, and customer service
Pay: $20.00 - $24.00 per hour
Work Location: In person
