Roberson School of Music is seeking a part-time office assistant to join our team! Applicants will provide administrative support for our office located in Columbia, MD.
HOURS – This is a part-time position on Thursday and Fridays from 3:00pm-8:30pm and Saturdays from 7:30am-2:00pm (hours may vary).
KNOWLEDGE, SKILLS AND ABILITIES:
The candidate must be proficient in the following areas:
- Verbal and written communication skills
- Professional personal presentation
- Customer service orientation
- Information management
- Organizing and planning
- Attention to detail
- Initiative
- Reliability
- Apple iWorks, Microsoft Office Suite and Google Messenger
REQUIREMENTS
- Good computer skills, with competency and proficiency in Microsoft Office—including Word and Power Point as well as Apple iWorks— such as numbers and pages
- Courteous, professional telephone manners
- Knowledge of office equipment including copier and printers
- Proficiency in grammar, editing and proof reading
- Associates of Arts (AA) degree is minimum, with 1 years of administrative experience
- Familiarity with digital calendaring and database management
- Fluent with basic arithmetic
- Knowledge of customer service principles and practices
- Keyboard skills
- Ability to handle a multi-line phone system
- Ability to multitask
POSITION RESPONSIBILITIES
- Answers the telephone with hospitable telephone etiquette, takes accurate messages, follows up as necessary, and informs appropriately
- Supports communication within facility
- Maintains focus when interrupted, showing kindness without attitude, and accurately completes necessary tasks
- Provides general office support for all faculty
- Maintains files in an organized manner
- Able to meet deadlines
- Handle registration for new and incoming students
- Collect payments online and in person
- Sends reminders to students and parents by email or phone call
- Works closely with Director to complete tasks
- Assign room usage for weekly lessons
- Other duties as assigned
- Deal with queries from the public and customers
- Ensure knowledge of staff movements in and out of facility
- Monitor visitor access and maintain security awareness
- Provide general administrative and clerical support to all staff
- Edit and format documents
- Control inventory relevant to reception area
- Tidy and maintain the reception area as well as public areas
Job Type: Part-time
Pay: From $16.00 per hour
Education:
Experience:
- Office: 1 year (Preferred)
Ability to Commute:
- Columbia, MD 21045 (Required)
Work Location: In person
