Description:
Ted Britt Ford is seeking a Mobile Service Technician to support our Ford Mobile Service Program. This role delivers routine maintenance and approved minor repairs directly to customers, providing convenience without sacrificing quality or safety.
Compensation & Benefits
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Competitive hourly pay based on experience
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Medical, Dental, and Vision Insurance
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LegalShield Coverage
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Voluntary Life Insurance, Long-Term Disability (LTD), Accident, and Critical Illness Insurance
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401(k) with Employer Match
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Paid Sick Leave, Vacation, and Holidays
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Company-provided mobile service vehicle, tools, and equipment
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Employee discounts on vehicles, parts, and services
Schedule
Full-time, Monday through Friday with occasional Saturdays as needed.
Requirements:
Duties – Mobile Service Technician
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Perform Ford-approved mobile maintenance services including oil changes, tire rotations, battery replacements, wiper replacements, and light recall work.
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Travel to customer homes, workplaces, or designated locations using a dealership-provided mobile service vehicle.
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Conduct basic vehicle inspections to confirm eligibility for mobile service.
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Communicate professionally with customers regarding services performed and vehicle condition.
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Coordinate daily routes and schedules with the Mobile Service Coordinator.
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Ensure required parts, tools, and supplies are stocked prior to service visits.
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Accurately document services completed in the dealership management system.
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Maintain cleanliness, organization, and safety of the mobile service vehicle.
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Adhere to all Ford Mobile Service Program guidelines, dealership policies, and safety standards.
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Refer repairs beyond the mobile service scope to the Service Department.
ADA Essential Duties
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Ability to stand, bend, kneel, and work in outdoor environments for extended periods.
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Ability to lift and carry up to 50 pounds regularly.
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Ability to operate hand tools, diagnostic equipment, and service vehicles safely.
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Ability to communicate clearly in person and electronically.
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Maintain regular and predictable attendance.
