Responsibilities:
- Greet and welcome patients and visitors in a professional and friendly manner
- Answer phone calls and direct them to the appropriate department or individual
- Schedule appointments and maintain the appointment calendar
- Collect payments
- Maintain patient records and ensure confidentiality in accordance with HIPAA regulations
- Assist with dental billing and coding as needed
- Provide excellent customer service and address patient inquiries or concerns
- Coordinate referrals to other healthcare providers as necessary
- Manage office supplies and maintain a clean reception area
Requirements:
- Previous experience as a receptionist, preferably in a medical or dental setting
- Knowledge of medical terminology and dental procedures
- Familiarity with HIPAA regulations and patient confidentiality
- Proficiency in office software such as Open Dental
- Strong communication skills, both verbal and written
- Excellent organizational skills and attention to detail
- Ability to multitask and prioritize tasks in a fast-paced environment
Please note that this job description is not exhaustive and additional responsibilities may be assigned as needed.
Job Type: Full-time
Pay: $14.00 - $17.00 per hour
Expected hours: 32.0 per week
Benefits:
- Dental insurance
- Paid time off
Work Location: In person
