As an Associate Director, Product Strategy, you will help our clients define and deliver their product roadmap in an agile and data-driven environment relentlessly focused on driving superior business outcome for our customers.
As part of your responsibilities, you will lead a collaborative, cross-functional and high-performance team working with CX/UX designers, developers and senior management to guide products through to fruition and help teams build and enhance successful products that deliver a differentiated customer experience, meet the demands of the market and drive business results.
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Define product features and own the end-to-end development of complex workstreams, including problem framing, opportunities shaping, backlog management, development stages, and pilot & rollout planning.
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Transform analysis into direction and outcomes, influencing brands, team members, and clients while driving transformation from outputs (projects) to outcomes (products) and adopting a product mindset focused on speed, quality, and value.
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Document user stories with acceptance criteria, conduct backlog grooming, and establish a prioritization model rooted in the organization’s market differentiation and strategic themes.
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Strategize with Analytics, Data Science, and T&T teams, analyze customer feedback and data to identify important issues, and implement learnings to optimize product and operations.
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Collaborate with Creative, UX, Dev, Solutioning, and cross-functional teams (Engineering, Design, Data Science, etc.) through design, development, and testing of concepts and product features leveraging integrated fast learning cycles.
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Assist QE with test case definitions, partner with Customer Research teams to generate objective evidence, and leverage data-driven decision tools and methods.
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Co-ordinate with Scrum Master on release scope definition and sprint planning, monitor and report product performance against established KPIs/OKRs, and obtain client approval on stories.
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Experience in the Automotive sector is a significant advantage, with prior experience in Agile principles, methodologies, and tools being essential.
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Must have excellent communication skills for presenting to and communicating with key client stakeholders, as well as building strong relationships and fostering product thinking.
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Assume the role of the executive client’s trusted advisor, delivering strategic insights and driving innovative strategies to improve business performance, consumer engagement, and satisfaction.
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Lead the development of client relationships and new business on assigned accounts, manage delivery teams, and drive business unit KPIs while aligning with vision, business needs, and requirements.
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7-9 years of relevant work in strategy or product roles
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Strong presentation and communication skills
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Experience working with cross-functional teams in a matrix organization including Engineering, Marketing, Finance, UX, and Analytics
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Experience using data and analytics tools and well-developed intuitions for leveraging data and analytics in generating objective and actionable evidence for fast and data-driven decision making
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Entrepreneurial drive and demonstrated ability to achieve stretch goals in an innovative and fast-paced environment
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A track record of having effectively managed product roadmaps, writing clear and specific product requirement documents, collaborating with user-experience on product design and having worked in a cross-cultural, geographically distributed team
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Knowledge and practical experience of lean-Agile transformation frameworks such as Scales Agile Framework (SAFe), Design Thinking tools including customer Journey Mapping and Service Design
Qualifications (Preferred):
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Automotive experience strongly preferred
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Strong analytics skills and experience using analytics/visualization tools
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Business and digital strategy experience
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Identifying organizational and process changes required to successfully realize the benefits of a solution
