Company Description
Locally owned and operated by a franchisee who cares for the Team Members and creates a fun working environment.
Job Description
We are seeking a dedicated and results-driven Shift Leader to join our team in Colorado Springs, United States. As a Shift Leader, you will be responsible for overseeing daily operations during your assigned shift, leading a team of associates, and ensuring that all organizational standards are met. This is a key leadership position that requires strong decision-making abilities, excellent communication skills, and a commitment to motivating your team to achieve operational excellence.
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Supervise and lead shift team members, providing clear direction and support to ensure productivity and quality standards
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Organize and manage shift schedules, ensuring adequate staffing levels and coverage for all operational needs
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Monitor team performance and provide constructive feedback to drive continuous improvement and professional development
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Enforce company policies, safety protocols, and compliance requirements throughout the shift
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Analyze operational metrics and identify areas for improvement to enhance efficiency and reduce costs
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Respond promptly to operational challenges and make decisive decisions to resolve issues
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Communicate effectively with management regarding shift performance, staffing concerns, and operational updates
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Train and onboard new team members, ensuring they understand procedures and expectations
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Maintain accurate records and documentation related to shift activities and team performance
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Foster a positive and collaborative work environment that motivates team members to perform at their best
Qualifications
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Proven experience in a supervisory or leadership role, preferably as a shift leader or operations manager
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Strong organizational and time management skills with the ability to prioritize multiple tasks
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Excellent interpersonal and communication skills, both written and verbal
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Demonstrated ability to motivate and develop team members
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Problem-solving skills with the capacity to make sound decisions under pressure
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Knowledge of safety regulations and compliance standards relevant to the industry
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Proficiency in using scheduling software and basic computer applications
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Ability to work flexible shifts, including evenings, nights, and weekends as required
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Strong attention to detail and commitment to maintaining quality standards
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Preferred: Experience with inventory management or resource allocation
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Preferred: Background in conflict resolution and employee relations
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Preferred: Experience with performance management systems and employee evaluations
Additional Information
Get paid to grow and learn through our Management development program where you learn everything from managing a business to reading and understanding Profit & Loss statements.
Starting out is Colorado Minimum Wage at $15.16hr. Pay scale once shift leading is 16-19hr. Shift leads bonus $50-$100 a month. When moving into an Assistant Manager position, You receive profit sharing.
There is plenty of opportunity to learn and grow within our company all the way from driver to franchisee!
