```Duties```
- Perform night audit duties including reviewing and reconciling guest accounts, processing invoices, and preparing reports for management.
- Handle guest check-ins and check-outs during the night shift, ensuring a smooth and efficient process.
- Provide exceptional guest services by addressing inquiries, resolving issues, and ensuring guest satisfaction.
- Maintain accurate records of all financial transactions during the night shift.
- Assist with front desk duties such as answering phone calls, making reservations, and providing information about hotel amenities and services.
- Collaborate with other hotel departments to ensure seamless operations during the night shift.
```Requirements```
- Previous experience in a similar role or in the hospitality industry is preferred.
- Excellent phone etiquette and communication skills to interact with guests and colleagues effectively.
- Bilingual proficiency is a plus, as it allows for better communication with a diverse range of guests.
- Strong guest service skills to provide a welcoming and positive experience for guests.
- Knowledge of front desk operations and hotel management systems is beneficial.
- Ability to work independently and handle multiple tasks simultaneously in a fast-paced environment.
- Attention to detail and accuracy in financial transactions and record keeping.
- Flexibility to work night shifts, including weekends and holidays.
Note: This job description is intended to provide a general overview of the position. Duties and responsibilities may be subject to change based on organizational needs.
Job Type: Part-time
Pay: $15.00 - $16.00 per hour
Work Location: In person
