If you are a current University Health or University Health Physicians employee and wish to be considered, you must apply via the internal career site.
Patient Accounts Representative II - Patient Accounting
101 Truman Medical Center
Northpoint
Kansas City, Missouri
Patient Accounts
Full time
7:00AM - 3:30PM
40
Join our team as a Billing & Collections Specialist, where your attention to detail and insurance know-how will help ensure patients are billed accurately and accounts are closed with care.
What You’ll Be Doing:
Taking the reins on daily billing of insurance claims and following up on outstanding balances (both payor and self-pay)
Monitoring, reconciling, and resolving accounts like a pro — because clean books = happy team
Navigating complex insurance systems and workflows with ease and accuracy
Working with commercial insurance, Medicare, Medicaid, and special programs like a seasoned pro
Acting as our go-to expert on third-party billing processes and regulatory compliance
Keeping quality high and errors low — your work directly supports our mission and reputation
A mix of electronic health systems, Excel, Outlook, and your trusty 10-key calculator
Familiarity with 837i forms, ICD-10/CPT/HCPC codes, revenue codes, and HIPAA transaction sets
A good grasp of medical terminology — no need to be a doctor, but bonus points if you can decode acronyms in your sleep
Have an Associate’s degree (or equivalent experience – we value skill!)
Bring 2–3 years of experience in a hospital, physician’s office, or insurance billing role
Know your way around insurance reimbursement and government payors
Can balance a spreadsheet and handle billing workflows with confidence
Communicate clearly — both in writing and over the phone — with patients, coworkers, and payors
A strong sense of ownership and curiosity
The ability to work independently without losing your team-player spirit
A sense of humor — because let’s face it, billing can be weird sometimes
