Grow Your Career with GVH! $19–$25/hour + 401(k) & Full Benefits
Do you take pride in staying organized, solving problems independently, and providing outstanding support across multiple locations? GVH 3PL is looking for a highly motivated Administrative Assistant who brings strong communication skills, professionalism, and a can-do attitude. In this role, you’ll partner closely with the GVH 3PL President, work with teams across various branches, and act as a central connection point for customers, vendors, and internal departments. If you enjoy keeping operations running smoothly and are energized by variety in your day, we’d love to meet you.
If you’re seeking a long-term home and room for professional growth, this position offers an excellent pathway within the GVH Family of Companies.
Schedule
Full-time | Monday–Friday | 8:00 AM–5:00 PM
Key Responsibilities:
Executive & Managerial Support
- Partner with the GVH 3PL President, Business Development Manager, and select branch leaders to handle a wide range of administrative tasks.
- Prepare detailed reports, comparisons, and documentation for leadership review.
- Provide remote administrative and operational support to the GVH Diversified teams nation wide ensuring timely communication and coordination across teams.
Customer Support & Communication
- Answer calls and emails related to billing, scheduling, product inquiries, and general service needs—ensuring timely same-day responses.
- Troubleshoot order or service concerns by researching issues, identifying solutions, and confirming resolution with the customer.
- Enter, audit, and update customer sales orders within the ERP system, ensuring accuracy in pricing and product details.
- Provide customers and internal teams with updates on ship dates, tracking information, and any order variances.
Operational Assistance
- Maintain up-to-date knowledge of product lines, policies, and incoming receiving schedules.
- Process payments, verify order accuracy, and forward required materials to accounting.
- Support warehouse operations as needed and proactively step in to resolve challenges.
Collections Coordination
- Work with the accounting team to follow up on overdue invoices and assist with collection processes.
General Office Duties
- Handle various office tasks, including filing, organizing, errands, and supply management.
- Maintain office equipment and support senior leadership with day-to-day needs.
Requirements
- Minimum age: 18
- Strong administrative background with proven customer service experience
- Excellent written and verbal communication abilities for interacting with customers, vendors, and team members
- Proficiency in Microsoft Office (Word, Excel, Outlook, Teams) and strong general tech skills
- Skilled at multitasking, prioritizing, and making sound decisions in a fast-paced environment
- High attention to detail with a proactive, service-focused mindset
- Ability to collaborate effectively at all levels within the organization and build strong working relationships
Preferred Qualifications
- Bachelor’s degree or comparable experience in logistics, sales, or similar fields
- Experience with ERP systems, CRM tools, or general office management software
- Bilingual (English/Spanish) is helpful but not required
- Knowledge of supply chain, logistics, or 3PL operations
- Exposure to industrial, oil, or gas sectors is a bonus
Benefits
- 401(k)
- 401K matching
- Medical insurance
- Dental insurance
- Vision insurance
- Vacation Pay
- Sick/Personal Pay
- Life Insurance
GVH Distribution is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and applicants. All qualified individuals will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law.
Note: This job description provides a general overview of the position and is not an exhaustive list of all responsibilities, skills, or qualifications required for the role.
Pay: $19.00 - $25.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Application Question(s):
- Are you comfortable with the advertised pay rate?
- Are you comfortable submitting to random and pre-employment drug screenings in accordance with federal law?
Education:
Experience:
- Administrative: 3 years (Required)
- Customer service: 3 years (Required)
- Microsoft Office: 3 years (Required)
- 3PL: 2 years (Preferred)
Language:
Shift availability:
Ability to Commute:
- Lubbock, TX 79404 (Required)
Work Location: In person
