Job Overview:
We are seeking a Guest Service Agent to join our team at the Comfort Inn, providing exceptional customer service and creating a positive experience for our hotel guests.
Duties:
- Greet and welcome guests upon arrival
- Assist guests with check-in and check-out procedures
- Handle guest inquiries and provide information about hotel services and amenities
- Process reservations and cancellations accurately
- Manage phone calls and reservations using hotel phone systems
- Address guest concerns and resolve issues promptly
- Collaborate with other hotel staff to ensure guest satisfaction
- Perform night audit duties as needed
Experience:
- Previous experience in hotel management or front desk operations helpful
- Proficiency in phone etiquette and guest relations
- Ability to multitask in a fast-paced environment
- Bilingual skills are a plus
Join our team as a Guest Service Agent to contribute to a warm, welcoming atmosphere for our guests, utilizing your hospitality skills to enhance their stay and showcase our community!
Pay: From $15.00 per hour
Benefits:
People with a criminal record are encouraged to apply
Work Location: In person
