VII. QUALIFICATIONS: GENERAL KNOWLEDGE, SKILLS, AND ABILITIES
Must have a high level of knowledge of the following subjects; might be regarded as an authority in the area:
Must be able to identify issues with application of the following subjects, develop solutions, and implement improvements:
Analytics and Data Extraction
Problem solving skills including analysis, research, interpretation, and recommendations
Must be able to apply the following principles and processes to day-to-day functions:
Accuracy/Attention to detail
Communication including verbal, written, listening, face to face, telephone, or email
Microsoft Excel and PowerPoint
Problem solving skills including analysis, research, interpretation, and recommendations
VIII: QUALIFICATIONS: PIEDMONT KNOWLEDGE, SKILLS, AND ABILITIES
Must be able to apply the following principles and processes to day-to-day functions:
Understand all components of Fiserv DNACore, Instant Open, Instant Issue and ClickSwitch
Fiserv Nautilus: Understand basic administration with document imaging and how it interfaces with DNACore, be able to create workflows.
Have the skills to manage Oracle 12c and how it interfaces with Fiserv DNACore.
Have a general understanding of the Bank's Operations department and how it interfaces with Information Technology.
Customer Care Associate exposure
Deposit administration - Savings, Time Deposit, Checking and IRA
Deposit transaction - Savings, Time Deposit, Checking and IRA
Loan origination processes/procedures
Loan servicing processes/procedures
IX: QUALIFICATIONS: TECHNICAL KNOWLEDGE, SKILLS, AND ABILITIES
Employees, Supervisors and senior management
Vendors/potential vendors and service providers
XI. WORKING CONDITIONS/PHYSICAL REQUIREMENTS
This job is conducted in an office work environment, and is generally sedentary but may require walking at times. Most of this position's duties require use of a computer. Some travel via car or air, and evening/weekend work may be required. Incumbent must meet the following physical requirements with or without reasonable accommodation:
a. Use hands to manipulate, handle, feel, and control items or equipment;
b. Walk, bend, kneel, and reach;
c. Lift up to 20 pounds, using all safety precautions;
d. Stand and/or sit for long periods of time;
e. Talk, hear, and communicate with clients and coworkers in English;
f. See and be able to read, write, and interpret documents written in English.
Disclaimer: The above information on this description has been designed to indicate the general nature and level of work performance by employees within this classification. It is not designed to contain or be interpreted as comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
Piedmont Federal Savings Bank is an Equal Opportunity Employer Veterans/Disabled.
