Job Overview
We are currently seeking a full time Level I/II MAC and PC Support Engineer with 1-2 years of extensive hands on experience with the following: Desktop/Laptop, MAC and Printer troubleshooting.
Responsibilities
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Provide phone support and on-site remediation for workstation issues
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Troubleshooting and resolving customer system problems across a broad range of technologies
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Provide onsite installations of new software and upgrades
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Provide installation of service Packs and security updates
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Provide onsite support and installations to clients
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Provide Desktop support including analyzing and resolving end-user issues
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Provide printer troubleshooting
Skills & Experience
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Knowledge of MAC and Windows operating systems and desktop applications
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Experience with installing, configuring, and administering a broad range of technologies
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Excellent written and verbal communication skills
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Knowledge of Cisco Phone Systems a plus
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Certifications a plus
Company Overview
Founded in 1998, Lincoln Computer Services is a growing custom IT solution provider, servicing New York City and Long Island, New York. If you are interested in working for a growth-oriented company with a culture that exudes collaboration, integrity and a passion for technology, submit your resume today!
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