Job Summary
We are seeking an energetic and highly organized Scheduling Coordinator to join our Home Health Care Office. In this vital role, you will be the backbone of our daily operations, ensuring seamless scheduling of healthcare providers, patients, and care teams. Your proactive approach will help optimize patient care delivery, coordinate appointments efficiently, and uphold the highest standards of clinical confidentiality. If you thrive in a fast-paced environment and possess excellent communication skills, this opportunity is perfect for you to make a meaningful impact in home health services.
Responsibilities
- Coordinate and manage daily schedules for healthcare providers, including nurses, therapists, and support staff, ensuring timely patient visits and service delivery
- Review medical documentation for accuracy and completeness, including care plans, medical records, and billing information in compliance with HIPAA regulations
- Utilize multiple EMR systems to input data accurately, schedule appointments, and update patient information efficiently
- Communicate effectively with patients via phone and electronic messaging to confirm appointments, provide instructions, and address scheduling inquiries while maintaining professional phone etiquette
- Maintain organized filing of medical records and documentation review to ensure compliance with clinical confidentiality policies and health information management standards
Qualifications
- Proven experience in medical scheduling or administrative support within a home health care setting
- Excellent computer skills including proficiency in Microsoft Office Suite (Word, Excel) and typing accuracy (10-key typing preferred)
- Ability to handle multi-line phone systems with professionalism and courtesy while managing high call volumes
- Knowledge of HIPAA regulations and clinical confidentiality policies to safeguard patient information
- Strong organizational skills with attention to detail in documentation review and appointment coordination
Join our team as a Scheduling Coordinator where your dedication will directly enhance patient experiences and support our mission of delivering exceptional "UNIQUE" home health care. We value your expertise in medical administrative support and look forward to welcoming a motivated professional ready to excel in a dynamic healthcare environment.
Pay: $19.00 - $21.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person