Idaho Counties Risk Management Program (ICRMP) is seeking a creative professional to fill a Digital Communication Specialist role
The Digital Communication Specialist independently develops and delivers high-frequency digital content that drives member engagement, education, and brand awareness across social media, webinars, and learning platforms. This role owns the content lifecycle end-to-end, transforming inputs from subject matter experts, internal data, and live webinar sessions into clear, engaging content.
Primary Functions/Major Assignments include:
· Develop digital content independently by using inputs from subject matter experts, live webinars, claims, underwriting, risk management initiatives, and internal systems
· Maintain a consistent, high-frequency content cadence across social media, member training portal, and learning platforms
· Plan, script, and produce short-form digital content, including video and scenario-based messaging, and educational segments designed to increase member engagement
· Lead social media execution, including content creation, publishing, and performance monitoring
· Host and produce webinars, guiding content delivery and capturing material for reuse
· Develop short-form companion content for the training portal that reinforces key concepts and directs members to full-length sessions
· Validate content with subject matter experts while maintaining ownership of final output
· Adjust quickly to changing priorities, feedback, and multi-level approvals
· Own content lifecycle end-to-end from concept through publication and ongoing refinement
· Ensure alignment with organizational priorities, messaging standards, and regulatory considerations
The Ideal candidate will demonstrate the ability to:
· Communicate clearly, concisely, and professionally
· Work independently with minimal direction while collaborating with subject matter experts and internal teams
· Produce, edit, and publish digital content across platforms
· Design clean, effective visuals that support member engagement
· Operate effectively in a fast-paced, changing environment
· Use internal data to identify relevant topics and develop timely content
· Learn and apply new tools quickly
· Demonstrate creativity, attention to detail, and accountability for output
· Stay current on industry trends, emerging technologies, and evolving digital‑content best practices
Experience and Qualifications
· Bachelor’s degree in marketing, communications, digital media, or a related field
· Minimum of two years of experience in digital content creation, social media management, or a related field. An equivalent combination of education, training, and experience sufficient to successfully perform the primary functions of this position
· Proficiency with Microsoft Office Suite
· Proficiency with design tools such as Canva or Adobe Creative Cloud
· Proficiency with Microsoft Teams and Zoom for webinar hosting and virtual collaboration
· Working knowledge of WordPress for website content creation and management
· Working knowledge of social media management platforms
· Working knowledge of email marketing tools such as Constant Contact or Mailchimp
· Must possess a valid driver’s license
Experience Preferences
· Content creation experience for a membership-based or public sector organization
· Familiarity with learning management systems or member training portals
· Webinar hosting and production experience
Work Environment
· The standard work schedule is Monday through Friday during regular office hours
· This is an in-office position with the possibility of some hybrid work after a period of time
ICRMP offers a premier benefit package including medical and dental coverage, 11 paid holidays, remote work schedule, and PERSI retirement
ICRMP is a member-owned, local government entity with the mission to provide members with comprehensive, reliable, and affordable risk financing, paired with comprehensive risk management resources. Achieved through risk pooling, leveraging technology, and consistently applying risk mitigation strategies, all while dedicating ourselves to exceptional member engagement and service.
Job Type: Full-time
Pay: $55,000.00 - $62,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Experience:
- digital content creation and/or social media management: 1 year (Preferred)
Work Location: In person
