We're expanding in Charlotte, and we’re hiring a Junior Sales & Support Associate to represent Kinetic Fiber’s high-speed internet solutions. This is a dynamic opportunity for individuals looking to build a career in sales, customer engagement, and customer support while contributing to the rapid expansion of fiber-optic technology.
As a Junior Sales & Support Associate, you’ll be at the forefront of sales and customer engagement, connecting directly with customers to deliver exceptional customer support and promote Kinetic Fiber services.
Key Responsibilities of the Junior Sales & Support Associate
- Conduct sales and customer engagement by introducing Kinetic Fiber services to local customers.
- Drive results through consistent sales efforts, building rapport through strong customer engagement and trust.
- Provide personalized recommendations by understanding customer needs through meaningful customer engagement conversations.
- Deliver top-tier customer support by guiding customers through product options, pricing, and installation processes.
- Close sales by confidently presenting the advantages of Kinetic Fiber and delivering a seamless customer support experience.
- Maintain ongoing customer engagement through follow-ups, ensuring satisfaction and long-term retention.
- Act as a reliable point of contact for post-sale customer support, helping customers feel confident in their new service.
- Collaborate with Junior Sales & Support Associate team members to improve sales performance, enhance customer engagement, and strengthen customer support strategies.
Minimum Qualifications of the Junior Sales & Support Associate
- High school diploma or GED preferred.
- Entry-level candidates are encouraged; background in sales, customer engagement, or customer support is a plus.
- Strong communication skills with a passion for sales and customer engagement.
- Ability to deliver clear, effective solutions through proactive customer support.
- Self-motivated, goal-oriented, and driven to succeed in a fast-paced sales environment.
- Positive attitude with a focus on delivering outstanding customer engagement and customer support experiences.
Pay: $900.00 - $1,300.00 per week
Work Location: In person
