Position Summary:
The HR Generalist is responsible for supporting the employee lifecycle through recruitment, onboarding, employee engagement, and employee relations initiatives. This role serves as a trusted resource for employees and leaders, helping to attract top talent, foster a positive workplace culture, enhance employee engagement, and support effective resolution of workplace concerns. The HR Generalist plays a key role in strengthening the employee experience while ensuring compliance with company policies and employment practices.
Duties and Responsibilities:
- Manage full-cycle recruitment for assigned positions, including job postings, candidate sourcing, resume screening, interview coordination, and offer support.
- Partner with hiring managers to understand staffing needs and develop effective recruitment strategies.
- Coordinate and participate in interviews, hiring events, and career fairs.
- Maintain candidate pipelines and ensure a positive candidate experience throughout the recruitment process.
- Track recruiting metrics and provide updates on hiring progress, time-to-fill, and recruitment effectiveness.
- Facilitate pre-employment processes, including background checks, drug screenings, and onboarding coordination.
- Coordinate and facilitate the new hire onboarding process, ensuring a positive and seamless transition into the organization.
- Serve as a primary resource for new employees during their onboarding period, providing guidance on company policies, procedures, benefits, and workplace expectations.
- Plan, coordinate, and support employee engagement activities, recognition programs, wellness initiatives, and company events.
- Assist with employee surveys, analyze feedback, and recommend actions to improve engagement and retention.
- Partner with leaders to promote a positive workplace culture and enhance the overall employee experience.
- Support communication initiatives that keep employees informed and connected to organizational goals.
- Participate in retention efforts and identify opportunities to improve employee satisfaction and morale.
- Coordinate onboarding programs that help new employees successfully integrate into the organization.
- Serve as a first point of contact for employee questions, concerns, and workplace issues.
- Support employee relations activities by conducting intake meetings, documenting concerns, and assisting with investigations.
- Partner with managers to address performance, attendance, conduct, and policy-related matters.
- Provide guidance on company policies, procedures, and HR best practices.
- Assist in conflict resolution efforts and help facilitate positive employee-manager relationships.
- Conduct exit interviews, identify trends, and provide recommendations to improve retention.
- Maintain employee records and ensure compliance with company policies and employment regulations.
- Assist with HR audits, reporting requirements, and special projects.
- Support implementation of HR programs and process improvements.
- Ensure adherence to Amaneos policies, procedures, and regulatory requirements related to Quality.
- Cross-train and serve as a backup for both hourly and salaried payroll processing, ensuring accurate and timely payroll administration during absences or periods of increased workload.
This listing of duties is not meant to be an exhaustive record of responsibilities for this position but is meant to assist in the establishment of the function within the company.
Preferred Education and Skills:
- Bachelor’s degree in Human Resources, Business Administration, or a related field preferred. Relevant work experience may be considered.
- 2+ years of HR experience with a strong focus on recruitment, employee engagement, or employee relations.
- Knowledge of employment laws and HR best practices.
- Experience supporting investigations, employee relations matters, and workplace conflict resolution.
- Strong interviewing, sourcing, and recruitment coordination skills.
- Excellent interpersonal, communication, and relationship-building abilities.
- Ability to build trust and maintain confidentiality when handling sensitive employee information.
- Strong organizational and project management skills with the ability to manage multiple priorities.
- Data-driven mindset with the ability to analyze engagement and recruitment metrics.
- Passion for creating a positive employee experience and fostering an inclusive workplace culture.
- Proficiency with Microsoft Office Suite and HRIS/recruiting systems.
Work Location: In person
