Schedule/Hours: M – F 10:00 a.m. – 3:00 p.m. (25 hours per week)
This position is responsible for:
Answers the telephone in a courteous manner and directs calls to the appropriate destination; records accurate and complete messages when necessary; receives and receipts deliveries and donations; greets and announces visitors and clients; provides general information about The Salvation Army's operations and services; performs routine clerical work such as typing and filing.
Key Responsibilities:
Answers the telephone and transfers calls to the appropriate destination; responds to callers questions and provides accurate information.
Records accurate and complete messages; ensures the timely and accurate distribution of messages through telephone and/or E-mail.
Records and updates statistical information; ensures the accuracy and completeness of the same.
Receives and prepares receipts for donations, packages, airline tickets, express mail, and items delivered to the lobby; notifies proper individuals of item arrival by telephone and/or E-mail.
Notifies proper individuals when visitors or clients have arrived; ensures that visitors and clients have signed-in.
Physical Requirements and Working Conditions:
Ability to meet attendance requirements.
Ability to read, write, and communicate the English language.
Ability to operate a telephone and/or switchboard.
Ability to sort documents alphabetically and numerically.
Ability to perform routine mathematical computations.
Work is performed in a normal office environment where there are little or no physical discomforts associated with changes in weather or discomforts associated with noise, dust, dirt, and the like.
Employee Benefits:
- Paid Time Off
- Retirement Savings Plan Available
- Supplemental Insurance Available
- Voluntary Life Insurance and more!
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High school diploma or G.E.D. AND
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Two years of progressively responsible experience working in a major firm with telephone switchboard responsibilities
OR
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Any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.
Equal Opportunity Employer: Veterans | Disabled
