JOB The Center for Psychological Services is the primary training site for the psychology
graduate programs in Clinical and School Psychology at St. John’s University. The primary
responsibilities of this position will include the oversight of the reception features of the
front desk area of the Center for Psychological Services, a fully functional mental health
clinic. This role is complex and requires meticulous thought, organization, planning,
problem solving, and attention to detail. The position requires multilingual applicant fluent
in English and Spanish. The clinical office assistant must provide courteous service to
clients, student-therapists, faculty, and University administrators and is responsible for the
efficient handling of front desk functions, including the oversight of all undergraduate
student workers who provide front desk support. Evening hours and schedule flexibility are
required EXAMPLE OF DUTIES • Oversee the efficient running of front desk/Center functions
- Register clients at the time of appointment, collect fees, and issue receipts; notify
therapists of client arrival
- Schedule and track all client appointments using Center’s electronic record system
- Process mailings of clinical information
- Distribute, track and monitor all testing kits
- Classify, index, and oversee the maintenance of client records
- Maintain office equipment
- Track accounts payable and accounts receivable (as needed)
- Maintain Center calendar and schedules
- Liaison with other University staff for the optimalfunctioning of the Center
- Oversee and trouble shoot physical plant concerns
- Monitor and replenish inventory of office supplies and center needs
- Supervision of undergraduate student workers (depending on qualifications)
- Maintain standard operating procedures in compliance with Center, University,
State and Federal regulations
