Nashua Center of Nashua, NH is looking to hire A full-time Residential House Manager to manage day-to-day operations of the group home to ensure a safe, supportive and well-run environment for the three individuals with developmental disabilities and acquired brain disorders.
QUALIFICATIONS:
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2 year degree in Human Services, or relevant field and minimum 4 years' experience supervising staff in a human services, healthcare, or residential setting preferred.
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Knowledge of developmental disabilities, acquired brain disorders, and person-centered supports preferred.
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Strong leadership, communication, organizational, and problem-solving skills.
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Ability to manage multiple priorities while maintaining confidentiality and professionalism.
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Valid driver's license and reliable transportation.
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Must be able to communicate through and perform effectively with Microsoft 365 including SharePoint, Teams and electronic filing systems.
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Must be able to relate to and advocate for adults with disabilities.
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Ability to function effectively within a team structure.
RESPONSIBILITIESILLUSTRATIVE DUTIES:
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Conduct interviews, complete reference checks, and coordinate orientation for newly hired employees in accordance with organizational policies and applicable state and federal labor laws.
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Support the Assistant House Manager in coordinating staff training, professional development, and performance evaluations, ensuring all required training and evaluations are completed on time.
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Oversee the delivery of person-centered services to ensure individuals' daily living, personal care, health, safety, and community participation needs are consistently met.
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Serve as the primary leadership mentor for residential staff by providing coaching, guidance, professional development, and ensuring compliance with mandatory training requirements.
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Work collaboratively with the Assistant House Manager to strengthen communication among residential staff through regular staff meetings and ongoing team collaboration.
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Provide transportation and accompany individuals to medical or other appointments as needed when the Assistant House Manager is unavailable or coverage is required.
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Maintain current knowledge of organizational policies, procedures, and individual rights, ensuring they are consistently followed.
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Implement organizational objectives in collaboration with the Assistant House Manager while maintaining high standards of care and overseeing day-to-day residential operations.
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Coordinate pre-Individual Service Assessments (Pre-ISAs), support development of Individual Service Assessment (ISA) goals and objectives and attend planning meetings as appropriate.
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Promote the organization's mission, values, strategic initiatives, and positive community presence through professional leadership and representation.
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Identify home maintenance, accessibility, and safety concerns and report hazards or needed repairs promptly to the Senior Residential Manager.
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Maintain household budget accounts in collaboration with the Senior Residential Manager.
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Ensure fire safety compliance by reviewing emergency procedures and conducting required quarterly fire drills.
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Participate in the on-call rotation and assume additional on-call responsibilities during the Assistant House Manager's absence.
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Use a personal vehicle for work-related travel as required while maintaining valid driver's license, vehicle registration, insurance, and compliance with all applicable state requirements.
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Provide assistance with activities of daily living, including personal care and hygiene, when operational needs require.
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Demonstrate sound judgment and organizational skills by applying policies, completing administrative responsibilities, prioritizing multiple assignments, and responding effectively to crisis situations.
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Communicate professionally and effectively, both verbally and in writing, with individuals supported, families, guardians, coworkers, regulatory agencies, and community partners.
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Demonstrate the ability to work independently while exercising sound judgment and managing multiple responsibilities.
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Foster a collaborative team environment that promotes respect, accountability, and high-quality services.
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Attend and complete all required staff development, professional education, and mandatory training programs.
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Attend all meetings assigned by the Senior House Manager and/or the Senior Manager of Residential Services.
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Perform other duties as assigned.
Physical Requirements
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Ability to lift up to 30 pounds.
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Ability to kneel, bend, reach, carry supplies, and sustain periods of standing, walking, and sitting.
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Ability to respond appropriately to emergencies and assist individuals when necessary.
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Ability to work a flexible schedule, including evenings, weekends, holidays, and participation in the on-call rotation.
