Job Summary
We are seeking a dynamic and personable Customer Service Representative to join our team! In this vital role, you will be the first point of contact for our customers, providing exceptional support and ensuring their needs are met with enthusiasm and professionalism. Your energy and organizational skills will help create a positive experience for every client, whether through phone interactions, in-person assistance at the front desk, or handling administrative tasks. This paid position offers an exciting opportunity to develop your office management and customer service expertise in a fast-paced environment.
Responsibilities
- Greet visitors and manage front desk operations with a friendly and professional demeanor
- Answer multi-line phone systems promptly, directing calls efficiently and courteously
- Provide outstanding customer support by addressing inquiries, resolving issues, and offering product or service information
- Manage data entry tasks using Microsoft Office, Google Workspace, and other computer skills to maintain accurate records
- Handle clerical duties such as filing, proofreading documents, and organizing office supplies
- Assist with appointment scheduling, calendar management, and basic bookkeeping using QuickBooks or similar software
- Support office management functions including organizing files, managing office supplies, and maintaining cleanliness and organization of the workspace
Experience
- Prior office experience or administrative support experience preferred
- Strong computer literacy with proficiency in Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace tools
- Excellent organizational skills with the ability to multitask effectively in a busy environment
- Experience with multi-line phone systems and phone etiquette essential
- Bilingual abilities are a plus to serve diverse customer needs
- Clerical experience including data entry, filing, proofreading, and document management preferred
- Knowledge of medical or dental receptionist duties, calendar management, or bookkeeping (e.g., QuickBooks) is advantageous
Join us to be part of a vibrant team dedicated to delivering top-tier customer service while honing your administrative skills! This role offers meaningful growth opportunities in office management and customer support within a supportive work environment.
Pay: $20.00 per hour
Work Location: In person
