Job Summary
The Professional Group is seeking dependable, detail-oriented Support Services Specialists to help maintain clean, safe, and welcoming environments for our clients. Our Specialists work in a variety of facilities, including Class A office buildings, healthcare facilities, educational institutions, manufacturing sites, commercial properties, and specialty facilities.
As a Support Services Specialist, you'll represent The Professional Group through professionalism, reliability, and a commitment to delivering exceptional service.
What You'll Do
- Clean and maintain assigned facilities to company and client quality standards.
- Perform routine cleaning and sanitation tasks including dusting, vacuuming, mopping, restroom cleaning, trash removal, and disinfecting surfaces.
- Inspect your work to ensure high-quality results and address issues before they become client concerns.
- Maintain cleaning supplies, equipment, and work areas in a clean and organized condition.
- Work independently to prioritize daily responsibilities and adapt to changing client needs.
- Communicate professionally with supervisors, clients, and building occupants.
- Report maintenance issues, safety hazards, equipment concerns, and supply needs promptly.
- Help maintain building security by securing doors, windows, and access points when required.
- Follow all company safety policies, including proper chemical handling and use of personal protective equipment (PPE).
- Protect client property and maintain confidentiality.
- Assist with special projects, account coverage, emergency response situations, and training new team members as needed.
- Represent The Professional Group with professionalism, integrity, and outstanding customer service every day.
What We're Looking For
- High school diploma or GED preferred.
- Two or more years of experience in commercial cleaning, janitorial services, healthcare environmental services, hospitality, manufacturing, or a related field is preferred.
- Strong attention to detail and commitment to quality.
- Excellent customer service and communication skills.
- Ability to work independently with minimal supervision.
- Strong problem-solving and time management skills.
- Dependable, self-motivated, and professional.
- Adaptable and able to work in a variety of environments.
- Ability to pass required background screenings.
- Valid driver's license and reliable transportation preferred.
Work Environment
This position may work in:
- Office buildings
- Healthcare facilities
- Schools and universities
- Manufacturing facilities
- Commercial properties
- Parking structures
- Other specialty facilities
Schedules may include days, evenings, nights, weekends, holidays, and emergency response assignments. Travel between client locations may be required.
Physical Requirements
- Stand, walk, bend, kneel, stoop, crouch, and climb stairs throughout the workday.
- Lift up to 50 pounds occasionally and 25 pounds frequently.
- Push and pull cleaning carts, vacuums, and floor equipment.
- Safely operate cleaning equipment and tools.
- Perform repetitive cleaning tasks for extended periods.
- Visually inspect work areas and communicate effectively in person, by phone, and electronically.
Why Join The Professional Group?
- Competitive pay
- Opportunities for growth and advancement
- Supportive team environment
- Ongoing training and development
- A company that values professionalism, accountability, and service excellence
The Professional Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability, or any other protected characteristic under applicable law.
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Pay: $17.75 per hour
Benefits:
- Health insurance
- Paid time off
Application Question(s):
- Are you available to work Monday-Friday 5pm-1:30am and 1 weekend
Education:
- High school or equivalent (Preferred)
Experience:
- janitorial, facility services, hospitality, manufacturing, : 2 years (Required)
- healthcare environmental services, or related.: 2 years (Required)
License/Certification:
- Driver's License (Preferred)
Ability to Commute:
- Roseville, MI 48066 (Required)
Work Location: In person
