Overview
We are seeking an experienced full-time Front Desk Receptionist/Social Media Strategist to be the first point of contact for our patients. We are also looking for someone to be flexible and help implement a vision for social media in collaboration with the rest of our team.
We are a fast-paced, high-pressure, and high-end dermatology practice known for our results-driven and clinically effective services. The ideal candidate has experience in health, beauty, or luxury. They also possess excellent customer service, have experience creating and editing social media content, leading change, and ensure a welcoming environment to patients. A polished demeanor, strong communication skills, attention to detail, and the ability to multitask effectively in a fast-paced setting is valued.
Responsibilities
- Opening and closing the office during business hours from 8:30-5:30PM Monday through Friday.
- Coming to work with a proactive mindset to execute on responsibilities
- Greet and assist clients and visitors upon arrival, ensuring a positive first impression.
- Checking patients in, scheduling patients, billing patients
- Manage inbound calls using phone and NextTech scheduling system.
- Manage charting for physicians and medical assistants
- Perform data entry tasks accurately and efficiently, maintaining up-to-date records.
- Schedule appointments and manage calendars for staff members.
- Own and manage social media content calendar
- Develop, create, and edit social media content when needed in collaboration with the team
- Assist with office management duties to ensure smooth daily operations.
- Demonstrate concierge style approach to patients coming in for services
Skills
- Proficient in data entry with strong attention to detail.
- Social media content development and execution
- Experience as a front desk/social media coordinator or in a similar role is preferred
- Excellent time management skills to prioritize tasks effectively.
- Familiarity with phone systems and office management software.
- Strong administrative skills with the ability to handle multiple responsibilities simultaneously..
- A professional demeanor with exceptional interpersonal skills.
Join our team and contribute to creating an efficient and welcoming environment for our clients!
Pay: Up to $65,000.00 per year
Benefits:
Work Location: In person
