Job Summary
We are seeking an energetic and professional Front Desk Receptionist to be the welcoming face of our optometry practice. In this vital role, you will manage front desk operations, provide exceptional customer service, and ensure smooth administrative workflows. Your positive attitude and organizational skills will help create a welcoming environment for clients, visitors, and team members alike. This paid position offers an exciting opportunity to develop your office management expertise while contributing to a dynamic team.
Responsibilities
- Greet visitors and clients warmly, ensuring a positive first impression at all times
- Answer multi-line phone systems promptly and professionally, directing calls efficiently
- Manage appointment scheduling and calendar coordination using productivity software and calendar management tools
- Handle data entry tasks accurately within electronic medical records.
- Perform insurance verifications and eye exam pretesting.
- Assist with office management tasks including contact lens supply inventory
- Provide excellent customer service by addressing inquiries, supporting client communication, and ensuring phone etiquette is maintained
Qualifications
- Proven office experience with strong organizational skills and attention to detail
- Familiarity with Microsoft Office.
- Technical proficiency with computer literacy, including office management software and productivity tools
- Excellent communication skills in both verbal and written form; bilingual abilities are a must.
- Experience with multi-line phone systems, phone communication etiquette, and customer support roles
- Strong time management skills with the ability to prioritize tasks effectively in a fast-paced environment
- Previous clerical experience.
Join us to be part of a vibrant team dedicated to delivering outstanding service while advancing your administrative career!
Pay: $16.00 per hour
Work Location: In person
