Capricor Therapeutics (NASDAQ: CAPR) is a biotechnology company dedicated to advancing transformative cell and exosome-based therapies for rare diseases. At the forefront of our innovation is Deramiocel (CAP-1002), our lead cell therapy in late-stage development for Duchenne muscular dystrophy. We are also harnessing our proprietary StealthX™ exosome platform to unlock new possibilities in targeted delivery and vaccinology. Every program reflects our commitment to pushing the boundaries of science and delivering life-changing treatments to patients and families who need them most.
Essential functions of the Director / Senior Director will include engagement and alignment with key internal company stakeholders and external vendors, with an emphasis on ensuring seamless patient access of Capricor’s approved therapies. The Director / Senior Director will be accountable for building a strategic partner team, responsible for ensuring timely site of care activation and operational readiness. The field-team will deliver key Capricor Patient access and reimbursement offerings and ensure execution of all patient referrals and product distribution, with the objective of adding to the provider / patient brand experience.
It is critical that the person has past Commercial rare disease launch, Patient Services, and specialty infused drug distribution experience, and can identify and drive innovative initiatives around US Market / patient access strategy, patient referral and adherence management, patient affordability, operational process and programs, and patient / caregiver customer engagement models.
The position is a field-based position, and will partner closely with Patient Services, Trade & Distribution, Medical Affairs, Sales, Sales Operations, Marketing, Patient Advocacy, Legal and Compliance teams to identify and remove patient access barriers, and enhance the overall patient and provider treatment experience.
Support the creation of stakeholder analytics and Key Performance Indicators (KPIs) to the business that helps improve forecasting, contracting and pricing decisions, timing and general business planning.
SITE READINESS / ENGAGEMENT:
Engage with institutional leadership, administration, revenue cycle management, finance, managed care team, contracting, pharmacy, prior authorization departments, and care teams
Support a high-touch patient and caregiver support programs, including site of care referral management, travel logistics, and patient affordability.
Onboard to educate that all sites of care are operationally confident in Capricor’s buy-and-bill and Specialty Pharmacy procurement process, reimbursement support services and tools, including, prior authorization/reauthorization patient enrollment process best practices, and navigation of the denial/appeal process.
CROSS-FUNCTIONAL SUPPORT:
Identify and develop Provider Access and Patient Advocacy Groups, Physician Key Advocate Leaders (KALs), and Societal advocates to support disease / product awareness and patient access to Capricor’s product portfolio.
Provide subject matter expertise to the broader organization, including HCP access and reimbursement, distribution, and Payer coverage access intelligence. This includes cross-functional support of corp. training initiatives, content, tools and presentation development in partnership with Training and Cross-Departmental leaders.
Work with the Capricor Commercial Ops / analytics team and Sales to map and report on updates in HCP / Patient access, Patient referral, SPP distribution, trend monitoring, and patient out-of-pocket information.
Represent Capricor at Key Industry Conferences (e.g. Asembia, Physician Society, Patient Advocacy, etc.).
Ensure that all activities and interactions are carried out with the highest ethical and professional standards, and that all work is accomplished with quality and in accordance with Capricor values.
The Director will report to the SVP, Market Access, and will be integral to supporting key business decisions across the organization.
Minimum of 10+ years of overall industry experience in BioPharma, Healthcare services (i.e. hospital Patient case-management, patient support, provider reimbursement, market access, sales, sales management, or training).
Minimum 5 years of progressive Patient support, Payer (Gov. and Commercial) and PBM, and Specialty Pharmacy engagement, and patient case-management responsibility.
Demonstrated expertise in reimbursement, coding, claims adjudication, prior authorization processes, appeals management, and provider education
Deep understanding of specialty pharmacy, buy-and-bill distribution models, payer policies, government and commercial reimbursement, and the evolving healthcare access landscape.
Strong knowledge of provider economics, hospital finance, revenue cycle management, and infusion site operations.
Excellent working knowledge of patient support programs, including reimbursement support, financial assistance adherence programs, etc.
Strong understanding of the PA process, denial management, product acquisition via the specialty pharmacy, buy-and-bill, IV infusion J-code, and reimbursement within multiple sites of care
Understands both the buy-and-bill process and specialty pharmacy networks, managed care, benefit design, government payers and their impact on product access with excellent working knowledge of evolving market access and reimbursement landscape
Superior interpersonal, communication, analytical and presentation skills, with great attention to detail.
SUPERVISORY RESPONSIBILITIES:
This position a field-based (remote) position, but is expected to be in the San Diego, CA office approximately 2 – 3 times per quarter, or other frequency as required by business necessity or as reasonably required by the position’s manager.
Compensation and Benefits
The posted salary range represents Capricor’s good-faith estimate of the salary range reasonably expected to be paid for this position at the time of hire. Final compensation will be determined based on job-related factors, including the candidate’s relevant experience, education, skills, certifications, scope of role, location, and internal equity.
This position may also be eligible for a discretionary annual performance bonus and, depending on the level of the role, long-term equity incentive awards in accordance with company policy.
Capricor Therapeutics offers a comprehensive benefits package that includes employer-sponsored medical, dental, and vision coverage; company-paid basic life and AD&D insurance; a 401(k) plan with company match; paid time off and company holidays; and paid parental leave. Additional voluntary benefits and wellness programs may also be available.
Why Capricor?
Capricor Therapeutics is advancing cell and exosome-based therapies with a focus on serious diseases where patients and families need new treatment options. Our work is grounded in scientific rigor, collaboration, and a shared commitment to moving meaningful therapies forward. Joining Capricor means being part of a mission-driven team working at the intersection of innovation, execution, and patient impact.
Come Work With Us
At Capricor, you’ll join a collaborative environment where employees are encouraged to contribute, grow, and help build the systems, science, and operations needed to support our next stage of growth. We value people who are thoughtful, accountable, hands-on, and motivated by work that can make a real difference.
Recruiting Fraud Notice
Capricor does not use Skype for interviews or recruiting activities. Candidates will only be contacted by someone using an official Capricor email address ending in @capricor.com. Capricor will never ask candidates to send money, deposit a check, purchase equipment, or provide payment for any reason as part of the recruiting or onboarding process.
Notice to Recruiting Agencies
Capricor Therapeutics does not accept candidate submissions or referrals from recruiting agencies, staffing firms, or third-party recruiters without express written approval from Talent Acquisition and a fully executed agreement with Capricor. Agencies that contact hiring managers directly, solicit business, or submit candidates without prior approval will not be considered for engagement. Any unsolicited submissions will become the property of Capricor Therapeutics, and no fees will be paid for candidates hired as a result of such submissions. We appreciate your cooperation and respect for this policy.
