The Iowa Department of Inspections, Appeals & Licensing (DIAL) is seeking a motivated, enthusiastic, and flexible individual to join our team as a Direct Care Worker Registry Administrative Support Assistant 3 for the Health and Safety Division.
Who We Are
DIAL is a multifaceted regulatory agency charged with protecting the health, safety, and well-being of Iowans. DIAL’s Health Facilities Division is responsible for inspecting and licensing health care providers and suppliers to ensure the health and safety of vulnerable Iowans.
The Administrative Support Assistant 3 position is responsible for receiving, processing, and managing data related to the Direct Care Worker Registry and Healthcare Employment Agency registrations in accordance with state and federal regulations. The Administrative Support Assistant 3 will maintain accurate, up-to-date records for tracking and reporting.
At DIAL our mission is to Achieve Compliance Through Education, Regulation, and Due Process for a Safe and Healthy Iowa. To accomplish our Mission, the individual selected for this position will provide outstanding customer service and management services to the agency.
What We’re Seeking
The successful candidate for the fast-paced and multi-faceted Direct Care Worker Registry Administrative Support Assistant 3 position is a focused and innovative problem solver. The position reports directly to the Acute and Continuing Care Bureau Chief. The position is based at the Park Avenue Office Building. Desired qualifications include:
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Works collaboratively with a diverse group of people
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Treats customers courteously and be responsive to their needs
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Displays high standards of professional and ethical conduct
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Commits to providing a high-quality service
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Addresses and listens to others in respectful manner
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Possesses a high level of organization skills and is process-driven
What You’ll Do
You will be an integral member of our survey team, providing direct support to the Department’s Health Facilities operations by:
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Monitor all aspects of certification of Certified Nurse Aides
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Accurately and thoroughly document all applications, registrations, and reciprocity, enforcement actions, ensuring clarity and neutrality for Certified Nurse Aides and Healthcare Employment Agencies.
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Prepare and run reports and queries from the healthcare database.
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Plan and conduct training for testing entities.
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Conduct statistical studies from the certified healthcare database.
What We Offer
When you join DIAL, you help make Iowa safer and healthier while enjoying an outstanding benefits package! In addition to providing a positive work environment, we offer an excellent compensation package for our full-time employees, including:
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Excellent pay and benefits package including health, dental, vision, flexible spending, and life insurance
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Opportunities for salary increases following your first six months and annually thereafter
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Biweekly vacation accrual and separate sick leave
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Paid holidays (9 days per year)
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Iowa Public Employee Retirement System (IPERS) Retirement Package
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Optional 401A plan with employer contributions
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Employee Discount Programs from a variety of vendors (vision, cellular, fitness, recreation, season passes, travel, counseling)
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Retirement Investors Club (Employer Sponsored Retirement Plan)
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Flexible Spending Accounts for health care and dependent care
NOTE: Salary Range of $41,932.80 - $61,380.80 annually
E-Verify and Right to Work
The State of Iowa participates in E-Verify, a federal program that helps employers confirm the employment eligibility of all newly hired employees. Within the required timeframe, new hires will be verified through the E-Verify system to ensure authorization to work in the United States. The State of Iowa also complies with the federal Right to Work laws, which protect employees’ rights to work without being required to join a labor organization. For more information, please visit www.e-verify.gov.
For additional information on benefits click here (Download PDF reader). Excited to pursue the next step in your career? Apply today!
Background check required.
