Purpose:
- To provide engagement and case management support including home-based visitations and other services within the
Philadelphia community. Approximately 75% of work is in the community.
- Interact with members of the multidisciplinary team to ensure that participants receive the individualized services
designed to help them successfully maintain their permanent housing.
- To provide services in compliance with contract and Agency regulations.
Supervision Received:
- Receives direct supervision from the Team Leader.
Supervision Exercised:
Qualifications:
- Bachelor’s degree with concentration in sociology, social work, psychology, gerontology, anthropology, criminal justice,
theology, nursing, counseling or education; or a high school diploma plus a minimum of 12 college credit hours in
sociology, social welfare psychology, gerontology; or other social science plus (2 years of mental health direct care
experience; or any combination of experience, education or training that would provide the level of knowledge, skill and
ability required by CBH standards.
- Must be able to communicate both verbally and in written form with every level of the behavioral health system and
maintain effective professional relationships with associates in the Agency/community at large.
- Skills and competence to establish supportive trusting relationships with persons with severe and persistent mental
illnesses and respect for participant rights and personal preference in treatment are essential.
- Ability to work independently and as part of a focused team.
- Working knowledge of Outlook, MSWord and Excel.
- Ability to maintain daily productivity standards.
- Fee-for-service and electronic health record experience strongly preferred.
- Must possess a valid driver's license with an acceptable driving record.
Scope:
- Frequent talking and listening.
- Requires the ability to lift 25 pounds, carry, fold, kneel, reach, stack, stoop and bend which may include direct
intervention with participants.
- Possess manual dexterity and fine motor skills.
- Must be available for local travel and possess a valid driver’s license with an acceptable driving record.
- Must carry a mobile phone during scheduled working hours and scheduled on-call services.
- As essential personnel, may be required to report to work during emergencies including inclement weather.
- Requires crisis intervention and availability to respond in emergency situations.
