Overview
We are seeking a Dental Front Desk Receptionist who is friendly, organized, and committed to delivering an excellent patient experience. As the first point of contact, you will manage check‑ins, scheduling, insurance coordination, and daily communication while supporting smooth clinical operations.
Duties
- Patient Check‑In — Greet patients, verify demographics, update medical history, and ensure all forms are completed.
- Patient Check‑Out — Schedule follow‑up visits, collect payments, and provide receipts or treatment summaries.
- Appointment Scheduling — Manage hygiene and treatment schedules, confirm appointments, and reduce gaps or overlaps.
- Insurance Verification — Confirm eligibility, benefits, deductibles, and pre‑authorizations before treatment.
- Phone & Email Management — Answer calls, route messages, respond to inquiries, and manage voicemail.
- Treatment Plan Coordination — Present treatment plans, explain coverage estimates, and discuss financial options.
- Payment Processing — Collect copays, balances, and deposits; post payments accurately.
- Record & Chart Management — Maintain HIPAA‑compliant records, scan documents, and update charts.
- Recall & Recare System — Contact patients overdue for cleanings, maintain active hygiene schedules.
We are looking for a dedicated addition to our dental team who values patient care, teamwork, and reliability. If you believe you would be a great fit for our practice, we encourage you to apply.
Pay: $16.00 - $19.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Paid time off
Work Location: In person
