About Us
Competitive Salary plus Bonus Plan. Car Now Acceptance Company (CNAC) is the exclusive finance provider for Byrider, the nation's largest used-car sales and finance franchise. Together, we provide automotive financing for buyers with limited or challenging credit histories. Our joint program aims to deliver the right vehicle and financing to meet our buyers' needs at a payment they can afford. We are currently seeking a dedicated Collection Manager to join our Opelika, AL office.
Position Overview
The Collection Manager oversees portfolio underwriting, collections management, and repossession oversight to maintain a healthy loan portfolio while helping customers successfully navigate their payment structures.
Key Responsibilities
Portfolio Underwriting
- Analyze applicant credit, income, and stability data.
- Structure deals to maximize dealership profit margins.
- Verify job history, residence, and references thoroughly.
- Minimize high-risk loan exposure using strict guidelines.
Collection Management
- Monitor aging accounts and daily delinquency queues.
- Contact past-due customers via phone and text message.
- Establish firm, compliant payment workout agreements.
- Maintain high portfolio liquidation rates monthly.
Repossession Oversight
- Identify accounts requiring immediate collateral recovery.
- Coordinate seamlessly with licensed repossession agents.
- Ensure strict adherence to local asset-recovery laws.
- Manage skip-tracing efforts for hidden collateral.
Position Requirements
Professional Experience:
- Experience: Minimum 2–3 years in Collections.
- Underwriting: Proven track record in subprime underwriting.
- Collections: Solid background working in auto-collection environments.
- Logistics: Valid driver's license and dependable transportation.
Essential Skills & Attributes:
- Compliance: Deep knowledge of the Fair Debt Collection Practices Act (FDCPA) and lending laws.
- Related Fields: Insurance Collections, Lease to Own, Rent to Own
- Communication: Strong negotiation, conflict-resolution, and active listening skills.
- Character: Trustworthy, kind, courteous, and solution-oriented.
- Organization: Well-organized with the ability to finish assigned tasks in a timely manner.
- Schedule: Ability to work a five-day, 44-hour work week, which includes evening hours and Saturdays.
Join us to be part of a vibrant team dedicated to delivering outstanding customer experiences through expert financial guidance!
Pay: From $48,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Opportunities for advancement
- Paid time off
- Vision insurance
Work Location: In person
