Pool & Spa Sales Specialist Role (Sales Manager)
Valley Pool & Spa in the NORTH HILLS
3220 McIntyre Square Dr, Pittsburgh, PA
This sales and sales manager role is in charge of the pool, spa, swim spa, and sauna sales division of the North Hills Valley Pool & Spa store, internally this role is known to customers as the Pool & Spa Specialist (PSS). This role manages the pool, hot tub, swim spa, and sauna sales division of their location, and will be the primary person to sell them by understanding the characteristics, features, and benefits of the products that we sell. The PSS is responsible for the effective execution of all related sales and customers at their location plus the sales plans, profitability, operating procedures, and all merchandising objectives related to the location’s pools, hot tubs and swim spas. The PSS oversees to ensure that all team members are proficient with the right competencies to sell pools, hot tubs, saunas, and swim spas at their location. The PSS captures leads, follows up on sales leads, and closes sales.
- In charge of the store’s pool, spa, sauna and swim spa sales performance.
- Facilitate and supervise daily operations of the pool and spa sales division at a store to make sure that team members work together effectively to make sales and contribute to proper procedures.
- Follow up on all sales leads captured by yourself and by all other team members.
- Provide customer service and interact with customers who have an issue or need support with a purchase, return, delivery or installation.
- Handle customer care scenarios calmly and logically with the customer and company in mind for win-win outcomes.
- Work with Spa Delivery Manager, Service Manager, Store Manager, and installation companies to ensure all customers’ needs are taken care of in a timely manner.
- Communicate pool, spa and swim spa inventory, delivery, installation and product information from leadership to store team members.
- Merchandising, signage and price tags.
- Assist with approved social media messages for continued growth and success.
- Sell at home shows, tent sales and off-site events.
Qualifications
- Three or more years of sales experience required, large ticket items preferable.
- Three or more years experience in using CRM platforms, like HubSpot, Sharpspring, Salesforce, etc
- Two or more years of management or some form of leadership experience a plus, but not required.
- Ability to build rapport with customers and qualify their requirements
- Salesmanship skills- Understand the selling process and customer engagement as it is related to sales
- Ability to consolidate the sale and walk the customer through every stage of the deal, and close sales
- Effective time management - Ability to plan and organize your own daily selling activity to secure sales through effective sales lead follow up
- Strongly committed to hitting targets and exceeding goals
- Strong negotiation skills, customer service skills, and excellent communication skills
- Team player
- Good training skills and temperament
- Strongly committed to hitting targets and exceeding goals
- Understanding of sales related calculations / math
- Proactive in-store planning abilities and strong organizational skills
- Self-motivated leadership
- Ability to operate basic business software, emails and Google Drive
- Ability to use Microsoft office products like Word and Excel
- Ability to pass a background check
COMPENSATION:
- Hourly, Commission, Bonuses, time and a half over 40 hours per week
- Wide range of Benefits + 401K match
- Vacation pay, holiday pay, employees discounts, spiffs, & incentives
Total compensation range $55,000 - $80,000 expected in your first year with potential to grow.
NOW IS YOUR TIME TO APPLY:
Founded in 1967, Valley Pool & Spa is one of Pittsburgh's largest pool & spa companies in the region with 10 locations. We are a 3-time awardee of Pittsburgh's TOP 100 Best Places to Work!
Please apply today here on Indeed only, and a phone interview will be scheduled for applicable applicants. We are an equal opportunity employer. Apply today for your chance to join the ever-growing, fun-loving, team-working Valley Pool & Spa family!
For more information on Valley Pool & Spa, visit our website at www.ValleyPoolSpa.com or our Facebook page at www.facebook.com/ValleyPoolSpa
Job Type: Full-time
Pay: $55,000.00 - $80,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Flexible spending account
- Health insurance
- Paid time off
- Retirement plan
- Vision insurance
Experience:
- CRM software: 3 years (Required)
- Sales: 3 years (Required)
Work Location: In person
