Description:
Tayani Institute is seeking a dynamic, energetic, and knowledgeable Front Office & Scheduler to join our growing and thriving Ophthalmology/Optometry practice Call Center.
Our practice provides a broad array of ophthalmology, optometry, optical, and plastic surgery services. We are a high volume, fast-paced call center offering competitive compensation and benefits.
Benefits for full-time employees include health insurance (medical, dental, vision), PTO, and a profit-sharing plan.
Job responsibilities for Medical Scheduler are as follows:
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Answer incoming calls in a professional and courteous manner.
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Answer patients’ questions and give them all information pertaining to all medical and cosmetic procedures provided in our practice.
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Schedule appointments for all patient types.
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Ensure that patients are scheduled with the appropriate doctor and location.
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Efficiently obtain patients’ demographics and insurance information when entering them into the system.
PM22
Requirements:
Requirements:
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Comfortable working in a high call volume medical environment
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Excellent customer service skills with friendly verbal & strong written communication skills
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A pleasant attitude is a must
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Critical thinking skills and the ability to determine what the patient needs
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Attention to detail
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Excellent computer skills using Gmail workspace
Preferred Skills (Not Required):
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NextGen experience
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Familiarity with medical insurance portals to verify insurance & eligibility for services
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Knowledge of Ring Central application
(Higher pay with NextGen experience)
