Job Summary
We are seeking a dedicated and dynamic Facilitated Insurance Enroller to join our team. This role involves guiding clients through the insurance enrollment process in a professional, efficient, and customer-focused manner. The ideal candidate will possess strong communication skills, sales expertise, and a comprehensive understanding of insurance products and benefits administration. Facilitated Enroller ABD position supports with FE-ABD New York programs to help those over 65, blind, or disabled seamlessly apply for Medicaid or Medicare Savings program coverages. Unlock benefits like nursing home care and more, even for working individuals with disabilities.
Education and Experience
1. Associate degree in health or human services field preferred
2. and 1 year of experience providing information or assistance to consumers or advocates on insurance or health care access issues.
Knowledge, Skills, and Abilities
1. Strong commitment to the independent living philosophy, Person Centered Planning, consumer choice and integration of people with disabilities into all aspects of community life.
2. Ability to effectively interact and work with individuals from diverse cultures and backgrounds.
3. Proficient in the use of all Microsoft Office applications (Excel, Word, Power Point).
4. Ability to communicate effectively, both verbally and in writing.
5. Demonstrate professional work habits including dependability, time management, independence, and responsibility.
6. Knowledge of ethical and professional responsibilities and boundaries.
7. Excellent attention to detail and organizational skills.
8. Ability to multi-task and work effectively in both a team and individual setting.
9. Capacity to work in various settings, including home visits and community-based locations.
10. Valid Driver’s License and reliable vehicle.
Essential Job Functions
1. Provide in-person assistance to individuals applying for Medicaid-related programs at the time of initial application and at annual renewal by completing the NYS Access Form, supplement A and Medicare Savings Program forms.
2. Educate potential enrollees about managed care options when available.
3. Conduct public education activities to raise awareness about Facilitated Enrollment for Aged Blind and Disabled (ABD) Program.
4. Maintain an expertise in eligibility, enrollment, and program specification for various Medicaid-related insurance programs.
5. Provide information in a fair and impartial manner which is culturally and linguistically appropriate, and disability accessible, for populations served under the NYSOH Marketplace, including those with limited English proficiency.
6. Assist potential enrollee with questions regarding their health coverage or a determination related to their coverage.
7. Work a base Monday through Friday, normal business hours schedule with some flexibility required based upon program needs.
8. Some travel within local service area required serving Broome, Tioga and Tompkins County.
9. Provide information in a fair and impartial manner which is culturally and linguistically appropriate, and disability accessible, including those with limited English proficiency.
10. Assist potential enrollees with grievances, complaints or questions regarding their health coverage or a determination related to their coverage.
11. Attend training as required by CSS and STIC.
2. Develop and maintain cultural and community awareness of the population being served throughout STIC’s service area. This includes understanding the unique needs and challenges of the population and communities within the service area.
13. Assist in forming and cultivating a network of community leaders and fellow professionals to spread awareness and availability of the navigator program and its services and generate subsequent referrals to the program.
14. Comply with all STIC policies and procedures, as well as applicable state and federal laws and regulations.
15. Collect and maintain all required statistical and other data and prepare reports within established timeframes.
Physical Requirements/Working Conditions
- Ability to sit/stand throughout day to accomplish job.
- Ability to reach above shoulder level.
- Ability to turn/twist upper body.
- Ability to enter data, notes, and other documentation into a computer.
- Must be able to travel throughout covered territories in Upstate NY as needed.
- Ability to use hand for repetitive action and fine manipulating for the purpose of keyboarding.
Join our team as a Facilitated Insurance Enroller to make a meaningful impact by connecting individuals with essential benefits while advancing your career in a fast-paced, rewarding environment!
Pay: $19.00 per hour
Benefits:
- 403(b)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
People with a criminal record are encouraged to apply
Work Location: In person
