Overview
Join our dynamic automotive team as a Used Car Manager, where you will lead the used vehicle department with energy, expertise, and a passion for delivering exceptional customer experiences. In this pivotal role, you will oversee inventory management, sales strategies, and team leadership to maximize profitability and customer satisfaction. Your proactive approach and strong industry knowledge will drive the success of our dealership’s used car operations, ensuring we remain competitive and customer-focused in a fast-paced market.
Responsibilities
- Manage the entire used vehicle sales process, from inventory sourcing to deal closing, ensuring high-end sales standards are met or exceeded.
- Lead and motivate the sales team to achieve individual and collective targets through effective coaching, training, and performance management.
- Develop and implement innovative marketing strategies to attract potential buyers and expand the sales pipeline.
- Oversee inventory control, ensuring optimal stock levels while minimizing aging units and maximizing turnover.
- Cultivate strong customer relationships through excellent service, B2B sales outreach, and personalized communication to boost repeat business.
- Utilize CRM software to track leads, manage customer data, and streamline sales support activities.
- Conduct outbound sales efforts including cold calling, B2B outreach, and public speaking engagements to promote dealership offerings.
- Negotiate deals confidently with customers and external partners while maintaining professionalism and transparency.
- Ensure compliance with all automotive industry sales regulations and dealership policies.
- Support upselling initiatives by identifying additional customer needs such as warranties or accessories to enhance revenue.
Skills
- Proven experience in automotive sales management with a focus on passenger car sales in a dealership environment.
- Strong negotiation skills paired with excellent phone etiquette and communication abilities.
- Ability to manage a comprehensive sales pipeline from prospecting to deal closing while maintaining high customer service standards.
- Multilingual or bilingual skills are a plus for engaging diverse customer bases effectively.
- Expertise in inventory management, retail math, and organizational skills necessary for efficient dealership operations.
- Familiarity with CRM systems (Customer Relationship Management software) supported by technical knowledge for seamless integration.
- Experience in outbound sales strategies including cold calling, B2B sales, and public speaking engagements.
- Demonstrated leadership in sales team management along with coaching capabilities to foster a motivated environment.
- Knowledge of automotive industry regulations, retail sales techniques, and marketing principles relevant to high-end vehicle sales.
This role offers an exciting opportunity for driven professionals eager to lead a thriving used car department while delivering exceptional value to customers. If you possess a passion for automotive sales combined with strategic thinking and leadership skills, we want to hear from you!
Pay: $100,000.00 - $150,000.00 per year
Experience:
- Used Car Manager: 2 years (Required)
Work Location: In person
