Lifestyles Experiences Manager
- Full-Time, Salaried / Exempt: Monday - Friday 9 AM - 5:30 PM; 1 - 2 evenings per week until 10 PM for events
The Mayflower at Winter Park offers distinctive living for our senior residents. To accomplish this, our team members are essential in maintaining the standard of excellence in all aspects of our community.
From compassionate nurses to talented chefs, every team member is valued, and we strive to hire only the best candidates for our incredible residents.
Our Excellent Benefits Program includes:
- *Medical, Dental and Vision Insurance with plans available to cover employee, spouse and dependents. The Mayflower pays a substantial portion of the premium for all coverage options.
- *Company Paid Life Insurance
- Paid Time Off with Carryover and Cash Buy Down Options
- 403(b) Retirement Plan with Company Match
- Free Freshly Prepared Meals for You to Enjoy Daily
Other:
- Resident Committees that provide opportunities for Education Reimbursement and an end of year Holiday Fund Check.**
*Available to full-time employees
**Based on resident participation and availabilty
The Mayflower at Winter Park is seeking a dynamic, organized, and highly engaged Lifestyles Experiences Manager to help lead the planning, coordination, communication, and execution of exceptional lifestyle programming for our residents.
Working closely with the Director of Lifestyles, the Lifestyles Experiences Manager serves as a key operational leader within the department and takes ownership of the day-to-day coordination of programs, events, communications, vendors, and resident engagement. This position is ideal for someone who is equally comfortable managing details behind the scenes and being visible, engaging, and hands-on during resident events.
Key Responsibilities
- Manage the day-to-day coordination and execution of lifestyle programs, activities, special events, and resident outings.
- Oversee event logistics from planning through execution, including room setup, décor, supplies, audiovisual needs, vendor coordination, and breakdown.
- Develop and maintain the monthly Lifestyle Calendar and Program Guide.
- Manage lifestyle communications across print and digital platforms, including flyers, promotional materials, TV slides, Uniguest/Resident Portal listings, and event updates.
- Develop and distribute detailed function sheets to ensure event needs are effectively communicated across departments.
- Coordinate and maintain relationships with entertainers, musicians, speakers, instructors, vendors, and community partners.
- Confirm program details, schedules, contracts, setup requirements, and logistical needs in advance of events.
- Lead and facilitate resident activities, programs, and special events.
- Build strong relationships with residents and serve as a primary resource for questions, suggestions, and feedback related to lifestyle programming.
- Participate in resident committees and programming discussions and help identify new opportunities based on resident interests.
- Collaborate with Dining, Maintenance, Housekeeping, Transportation, Security, IT, Front Desk, and other departments to ensure successful event execution.
- Manage program supplies and inventory and coordinate purchasing for upcoming programs.
- Assist with departmental expense tracking, receipts, and administrative documentation.
- Support major community events, departmental initiatives, and special projects.
- Assist the Director of Lifestyles with program development, departmental planning, and continuous improvement of the resident experience.
What We’re Looking For
- Strong organizational, planning, and project-management skills.
- Excellent written and verbal communication.
- Professional, outgoing, and confident working with residents, vendors, and internal leadership.
- Ability to independently manage multiple programs, projects, and deadlines.
- Strong attention to detail with a high level of follow-through and accountability.
- Creativity and enthusiasm for developing memorable resident experiences.
- Comfortable leading groups, facilitating programs, and problem-solving during live events.
- Ability to work collaboratively across departments and adapt quickly when plans change.
- Proficiency with Microsoft Office; experience with Canva, Uniguest, event management systems, or similar platforms is preferred.
- Previous experience in event management, hospitality, senior living, recreation, resident engagement, communications, or a related field preferred.
Schedule
This is a full-time position, with a typical schedule of Monday–Friday, 9:00 AM–5:30 PM. Because resident programming includes evening events, schedule flexibility is an important part of this role. The Lifestyles Experiences Manager should anticipate working approximately one to two evenings per week, occasionally until 10:00 PM, with the work schedule adjusted accordingly. Occasional weekend or holiday availability may also be required for major programs or special events.
The Right Fit
The successful Lifestyles Experiences Manager will be someone who takes ownership, anticipates needs, communicates proactively, and enjoys seeing an experience come together from concept through execution.
If you enjoy creating meaningful experiences, building relationships, managing events, and working in a fast-paced environment where every day can look a little different, we’d love to hear from you.
All job applicants are required to successfully complete an AHCA Level 2 Criminal Background Check. More information and education on this requirement may be located at https://info.flclearinghouse.com.
The Mayflower, an Equal Opportunity Employer, values the diversity of our team in delivering a world class resident experience.
Job description available upon request.
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Application Question(s):
- This position is typically Monday–Friday, 9:00 AM–5:30 PM, but requires approximately one (sometimes two) evening(s) per week, occasionally until 10:00 PM. Are you able to regularly accommodate this schedule?
- How many years of experience do you have in event planning, hospitality, recreation, activities, senior living, or a similar resident/customer-facing role?
- Please briefly describe an event, program, or activity you were responsible for coordinating from planning through execution. What was your role?
- This is a highly visible, resident-facing position that involves leading activities, working with vendors, communicating across departments, and adjusting when plans change. What makes you a good fit for this type of role?
- What is your requested annual salary?
Language:
- and understand English fluently (Preferred)
Ability to Commute:
- Winter Park, FL 32792 (Required)
Work Location: In person
