JOB Join the Pennsylvania Department of State as a Clerical Assistant 3 and play a key part in supporting professional licensure activities. This position allows you to build strong office skills while contributing to a mission that supports public trust. You will work with a dedicated team that relies on your careful review and efficient workflow. Bring your strengths to a role that helps keep statewide licensing operations moving forward.
EXAMPLE OF DUTIES
This position provides clerical and administrative support for the review and processing of licensure applications handled by the Department of State. Your work helps ensure licensing decisions follow all laws, regulations, and board procedures. As a Clerical Assistant 3, you will perform the following duties:
-
Application Evaluation: Examine applications to assess eligibility for initial licensure, renewal, and reactivation
-
Data Accuracy Checks: Review information and required documents to verify accuracy, completeness, and compliance
-
Inspection Coordination: Determine when inspections are required, request them through the database, and review returned inspection reports
-
Record Verification: Research licensure histories and prepare certifications, letters of good standing, and related documentation
-
Communication Support: Respond to phone calls and written inquiries while providing clear licensure information to applicants and the public
-
Processing Activities: Enter application data, track status updates, and finalize license issuance when all requirements are met
Interested in learning more? Additional details regarding this position can be found in the position description.
Work Schedule and Additional Information:
-
Full-time employment
-
Work hours are 8:30 AM to 5:00 PM, Monday - Friday, with a 60-minute lunch. Work schedule may be negotiable.
-
Telework: You may have the opportunity to work from home (telework) part-time, up to 50% upon successful completion of the 6-month probationary period. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. The ability to telework is subject to change at any time. Additional details may be provided during the interview.
-
Salary: In some cases, the starting salary may be non-negotiable.
-
You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.
SUPPLEMENTAL INFORMATION
- Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
-
Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
-
Your score is valid for this specific posting only.
-
You must provide complete and accurate information or:
-
your score may be lower than deserved.
-
you may be disqualified.
-
You may only apply/test once for this posting.
-
Your results will be provided via email.
