Summary:
Pay: $7.00/hour + tips
WarHorse Gaming Omaha is seeking energetic and guest-focused individuals to join our team as a Beverage Server. In this role, you will deliver exceptional service by providing prompt, friendly, and professional beverage service on the casino floor. You will play a key part in creating a positive and memorable guest experience while maintaining compliance with all company policies and regulations.
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Full-time availability required
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Shifts may include:
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8:00 AM – 4:00 PM
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12:00 PM – 8:00 PM
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Must be available to work any day of the week, including weekends and holidays
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Provide prompt, efficient, and friendly beverage service to guests
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Accurately enter beverage orders into the POS system
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Prepare drink garnishes and set-ups according to standards
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Ensure compliance with all federal, state, local, and company liquor laws and regulations
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Follow S.M.A.R.T., T.I.P.S., or ServSafe alcohol service standards
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Retrieve and transport used glassware to designated areas
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Maintain and balance server bank when applicable
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Attend required meetings and training sessions
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Maintain a clean, professional appearance at all times
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Foster positive guest and team member relationships
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Perform additional duties as assigned
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Must be 19 years of age or older
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High school diploma or equivalent required
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Previous customer service experience preferred
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Ability to operate mobile devices, tablets, and POS systems
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Strong communication and guest service skills
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Ability to work in a fast-paced, high-energy environment
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Guest Focus
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Communication
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Team Collaboration
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Flexibility
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Problem Solving
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Ethical Conduct
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Stress Management & Composure
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Health, Dental & Life Insurance
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401(k) with investment options
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Flexible Spending Account (FSA)
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Health Savings Account (HSA)
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Must obtain and maintain ServSafe, TIPS, or S.M.A.R.T. certification
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Must be able to secure and maintain a Nebraska Gaming License
This position operates in a fast-paced casino environment and may involve standing for extended periods, lifting up to 50 lbs, and working in areas with moderate noise levels. Schedules may vary based on business needs.
