Patient Intake Coordinator
· MUST PASS DRUG TEST INCLUDING CANNABIS- this is a drug-free workplace
· LEVEL 2 BACKGROUND SCREENING CLEARANCE REQUIRED BEFORE HIRE https://info.flclearinghouse.com
· Candidates must not have any felony convictions to be eligible for employment
We offer:
- Benefits
- Health, Vision, Dental, Disability Insurance, Life Insurance, 401k, Aflac
- On-the-job training
· Annual salary increases based on performance and company benchmarks
This is an on-site, full-time position (8am-5pm) at our Melbourne location
141 E. Hibiscus Blvd Melbourne, FL 32901
Pay Rate starts at 18-19/HR
Duties
1. Handle 20-30 patient calls per day
2. Manage the intake process for CPAP patients
3. Handle telephone orders for CPAP equipment and supplies
4. Schedule deliveries/pickups
5. Resolve delivery, billing, and technical issues by coordinating with internal teams
6. Adhere to regulatory guidelines and accreditation standards
7. Educate patients on equipment use and care
8. Take ownership of fiscal responsibility for all delivery tickets
9. Maintain knowledge of state and federal healthcare programs
10. Other duties as assigned
Qualifications
- Medical background preferred
- Must have strong communication, computer, and multitasking skills
- Must be able to sit for extended periods in a fast-paced environment
- Be able to obtain tb QuantiFERON test or chest x-ray (we set this up)
Pay: $18.00 - $19.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Disability insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
