Job Summary:
The Seven Sons on-farm store exists for the purpose of providing our loyal patrons with a fun and convenient local point of purchase. Our store also serves a place where new first-time customers can discover and learn more about our farm’s mission and product offerings.
Areas of Effectiveness:
As a Retail Store Representative you will be expected to produce the following results:
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Ensure that each visitor leaves our farm feeling welcomed, appreciated, informed as well as a sense of community and connection to our farm.
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Ensure that a service culture is exemplified and maintained among yourself and all team members.
Effectiveness of job performance will be monitored and measured by:
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Feedback from customers and visitors (phone calls, emails, reviews/ratings, etc…)
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Customer retention as well as sales and revenue performance
Duties & Responsibilities:
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Monitor, order, receive and restock product inventory and supplies.
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Operate POS checkout system.
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Assist and facilitate with online ordering and order pickup.
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Assist with any needed administration and customer service tasks related to the store and business actives at Seven Sons.
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Cleaning, organizing and maintenance of store merchandising and office areas.
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Special projects during ‘slow’ days/seasons, (labeling, date checks, organizational tasks, signage, etc.).
NOTE: Store operations and customer assistance is the main priority and admin duties should be tackled strategically during “downtime”.
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Assist with quarterly inventory count (a couple hours during the evening once per quarter).
Requirements:
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Alignment with core company values.
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Strong written/verbal communications skills & track record of being a friendly person.
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Proficient technical skills.
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Proficient problem-solving skills and ability to use deductive reasoning.
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Willingness to report to management.
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Willingness to take responsibility for work performed, oversights, and areas of improvement.
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Ability to follow written and verbal instructions.
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A learning spirit and ability to multi-task, prioritize and manage time effectively.
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Completion of prerequisite training material.
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Past retail store and customer service experience, (preferred, but not required).
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Ability to work well in a team oriented setting.
Expected Hours:
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Hours: Appox.18 per week. ( Monday, Wednesday 9am-5pm, Rotate Tuesday (9am-5pm) and every 3rd Saturday (2pm-6pm)
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Store operating hours: 09:00 AM - 6:00 PM. (Mon-Sat).
NOTE: Hours and work days may vary slightly depending on the season.
Work Location:
15700 Aboite Rd.
Roanoke, IN 46783
Compensation
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$16 per hour (based on level of experience)
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$167 monthly food credit ($2000 per year)
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Value Sharing Bonus Program
