****Must be 21 years old or older****
Job Overview
We are seeking an energetic and motivated Lead Server/Trainer to join our dynamic hospitality team. In this pivotal role, you will lead by example, delivering exceptional guest experiences while training and mentoring new and existing staff. Your passion for food, beverage service, and customer relations will drive team excellence in a fast-paced, fine dining environment. This position offers an exciting opportunity to develop leadership skills, enhance operational efficiency, and contribute to a vibrant dining atmosphere where guest satisfaction is paramount.
Duties
- Lead and motivate a team of servers, ensuring high standards of service and guest engagement at all times
- Conduct comprehensive training sessions on POS
- Oversee service procedures to maintain quality and safety standards in accordance with food industry regulations
- Manage reservations, coordinate seating arrangements, and optimize table turnover for maximum efficiency
- Implement upselling strategies to increase sales while providing personalized recommendations to guests
- Ensure all team members adhere to food safety, sanitation, and alcohol service regulations
- Assist with cash handling, cashiering duties, and nightly closing procedures with accuracy and integrity
Experience
- Proven experience in food service or restaurant operations, preferably in fine dining or upscale establishments
- Demonstrated leadership skills with previous experience training or supervising staff as a lead server or trainer
- Extensive knowledge of POS systems including Aloha POS and Micros POS; familiarity with OpenTable is a plus
- Strong background in culinary arts or kitchen experience is highly desirable
- Excellent time management skills with the ability to multitask effectively during busy service hours
- Exceptional customer service skills with a focus on guest relations and hospitality excellence
- Knowledge of food industry standards related to sanitation, food safety, serving protocols, and alcohol regulations
- Ability to perform basic math accurately for cash handling and billing purposes
Join us if you’re passionate about delivering memorable dining experiences! We value energetic leaders who thrive in fast-paced environments, possess a keen eye for detail, and are eager to develop their leadership capabilities. This role offers the chance to work alongside a dedicated team committed to hospitality excellence while honing your skills in sales, guest services, and restaurant operations.
Pay: $11.00 - $13.00 per hour
Benefits:
- Employee discount
- Paid time off
- Paid training
Work Location: In person
