Job Summary: We are seeking a detail-oriented and organized Service/Parts Advisor to join our team. The ideal candidate will assist in procuring and managing heavy-duty parts for technicians, ensuring
efficient operations and customer satisfaction.
Key Responsibilities:
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Determine and obtain heavy-duty parts for technicians as requested by phone or in person.
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Locate and retrieve ordered parts from the part suppliers or dealership for technicians.
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Open WO as needed.
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Close WO when required.
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Handle warranty or defective parts following company procedures.
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Create PO to obtain the parts needed.
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Receive the part into inventory (Close the PO)
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Charge/Scan parts to the correct WO.
- Process approved credits for returned parts.
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Pull all parts from pick tickets and deliver them to technicians.
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Conduct bin counts weekly. Making sure values are correct with no overages or shortages. Inventory is this person’s responsibility.
- Put up stock daily.
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Keep parts warehouse secure at all times.
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Maintain and clean warehouse and parts bins.
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Prepare and ship core back to vendors.
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Locate and assign new parts locations daily.
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Maintain slow moving inventory to a zero-percentage rate.
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Maintain cleanliness and organization of parts area.
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Perform other duties as assigned.
Qualifications:
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High school diploma or equivalent.
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Previous experience in parts management or inventory control preferred.
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Strong organizational and communication skills.
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Ability to work independently and as part of a team.
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Proficiency in using computer systems and inventory management software.
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Heavy Duty parts or mechanical experience preferred.
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CDL Preferred
Carrer Path
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Position can lead into a technician.
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Possible lead technician.
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Possible Service Manager.
EDUCATION
High School diploma or equivalent.
CERTIFICATES, LICENSES, REGISTRATIONS
Valid Driver’s License
Class B CDL preferred.
Safety shoes are required on day one of employment. Employees must wear approved safety footwear at all times while working in designated shop and service areas- Background screening is a mandatory prerequisite for employment consideration.
