Therapeutic Innovations Physical Therapy is looking for a Front Desk Receptionist to join our team in Albuquerque, NM.
Job Summary:
We are seeking Medical Receptionist. You will be providing customer service both over the phone and in-person in this Medical Receptionist role. This is a Medical Receptionist position for a self-starter who finds value providing support and solutions to patients, healthcare professionals, insurance providers, etc.
What you get to do every day
- Responsible for insurance verifications with health insurance organizations and relaying coverage to the patients
- Assist with billing and re-billing processes.
- Communicating with the patients referring provider and insurance as needed
- General office duties, e.g. data entry, faxing, scanning, billing etc.
- Rendering administrative assistance to patients
- Responding to inquiries in a detail-oriented and effective manner while efficiently answering phone calls
- Making appointments, collecting co-pays, and providing receipt of money in accordance with established procedures
- Acting as a liaison with patients and providers in a compassionate and kind manner
- Ensuring the waiting and reception areas are kept neat and clean; reporting on any damage
- Facilitating the management of patient medical records
- Addressing patients and visitors, in person or on the telephone; answering or referring inquiries
- Ability to speak Spanish is a plus
Requirements
- High School Diploma required
- Be able to prioritize workload and perform in a fast-paced and challenging environment
- Must be a self-starter and possess the ability to work well within a team
- Incoming phone call management skills required
- 1+ year of experience as a Medical Receptionist is preferred
- Prior experience with multi-line phone systems preferred
- We are seeking an individual with a high degree of integrity, reliability, punctuality, initiative, and adaptability.
- High School Diploma or equivalent required.
- Must be able to work independently with minimal supervision.
- Excellent verbal communication skills.
- Excellent written communication skills.
Additional Information:
Hourly pay rate is dependent upon experience and negotiable.
Please provide 3 managerial references with your resume.
Job Type: Full-time
Benefits:
- On-site gym
- Paid time off
- Paid training
- Retirement plan
Experience:
- Medical Office: 1 year (Preferred)
Work Location: In person
