ON-SITE COORDINATOR
Reports To: On-Site Manager / Area Manager
FLSA Status: Non-Exempt
Position Summary
The On-Site Coordinator is an entry-level role responsible for supporting daily workforce operations at assigned client sites. This position provides foundational experience in staffing operations, associate management, and client support.
The On-Site Coordinator plays a key role in ensuring attendance accountability, accurate timekeeping, and effective communication between associates, client leadership, and internal teams.
This role is designed as the first step in the On-Site leadership progression path, preparing individuals for advancement into On-Site Supervisor and higher-level leadership roles.
Core Responsibilities
- Support daily on-site operations including shift check-in, attendance tracking, and associate accountability
- Assist with maintaining accurate timekeeping and support payroll-related processes
- Communicate attendance updates, call-offs, and staffing needs to On-Site leadership and Branch teams
- Serve as a point of contact for associates, providing direction and escalating issues as needed
- Assist with onboarding activities including new associate check-in and orientation support
- Participate in safety walks and support daily startup or safety meetings
- Observe associate performance and attendance, escalating concerns in alignment with company processes
- Maintain organized and accurate documentation related to attendance, incidents, and daily operations
- Partner with On-Site leadership, Branch teams, and client supervisors to support workforce needs
- Ensure client expectations, processes, policies, and service standards are followed
- Provide general administrative and operational support to On-Site leadership
Core Competencies
- Communication: Communicates clearly and professionally with staff members and client customers
- Reliability: Demonstrates consistency, punctuality, and accountability
- Attention to Detail: Accurately tracks attendance, timekeeping, and documentation
- Willingness to Learn: Actively develops knowledge of staffing operations and on-site processes
- Problem Awareness: Recognizes issues and escalates appropriately
- Adaptability: Works effectively in a fast-paced, high-volume environment
- Team Collaboration: Supports team goals and works well with others
- Customer Service: Maintains a professional and helpful presence
Minimum Requirements
- High school diploma or equivalent required
- 0–2 years of experience in staffing, warehouse, logistics, or customer service preferred
- Ability to work in a fast-paced, operational environment
- Willingness to learn workforce coordination, attendance tracking, and timekeeping processes
- Bilingual (English/Spanish) preferred but not required
- Ability to work flexible schedules based on client and operational needs
Technology & Systems
- Timekeeping and attendance management systems
- Microsoft Office (Excel, Outlook, Word)
- Applicant Tracking Systems (ATS) or staffing platforms (preferred)
- Basic reporting and data entry tools
Work Environment
This position operates primarily within a client-site environment, including warehouse and production floor settings. The role requires regular interaction with associates and client personnel in active operational areas.
Physical Requirements
- Must be comfortable working in a warehouse environment
- Ability to stand and walk for extended periods
- Ability to lift up to 25 pounds occasionally
- Ability to move throughout large client sites during shifts
Disclaimer
This job description outlines the general nature and level of work expected for this position. It is not intended to be a comprehensive list of all duties, responsibilities, or qualifications required. Employees may be asked to perform additional duties as business needs require.
Epic Personnel Partners is an Equal Opportunity Employer and complies with all federal and state employment laws.
PALM-1
Pay: $19.00 - $22.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Health insurance
- Paid time off
- Vision insurance
People with a criminal record are encouraged to apply
Work Location: In person
