Comprehensive training will be provided. No experience is necessary.
Essential Job Functions
· Review all source documents provided by the clients for accuracy to create:
o the Loan Estimate and other initial disclosures;
o revised disclosures;
o the final closing documents and the closing package.
· Communicate with clients in reference to any pending items or discrepancies (including following up with a telephone call if the client is being unresponsive via email).
· Upload any pertinent information to our proprietary software.
· Have all assigned files either disbursed or on hold and uploaded into our proprietary software at the end of each workday.
· Prioritize assignments and schedule workload to meet timeline requirements and manage a variety of transactions.
· Cross-training to assist in other areas of the firm, as needed and/or requested.
Job Qualifications
· Excellent customer service skills and keen sense of ownership of his/her work product
· Strong attention to detail and be a team player
· The ability to multitask, with exceptional organizational skills to manage a variety of transactions
· Reasonably prompt access to a reliable internet connection away from the office if required under extraordinary circumstances
· Must be open to working overtime within reasonable expectations, including, without limitation, arriving early, working through lunch, or working later than scheduled
The above statements are intended to describe the general nature and level of work being performed by the people assigned to this job. They are not meant to be construed as an exhaustive list of all job responsibilities. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as deemed necessary.
Job Type: Full-time
Pay: $15.00 - $17.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Parental leave
- Referral program
- Vision insurance
Work Location: In person
